Busser

Heroes Restaurant & Brewhouse is a unique American dining and gathering establishment that offers a memorable experience combining hearty portions of classic American cuisine with a vibrant and entertaining atmosphere. Located to cater to diverse guests, Heroes Restaurant & Brewhouse is recognized for its high-quality handcrafted beers and cocktails, served in a lively setting decorated with Americana memorabilia and a reflection of local culture and personality. The restaurant features a spacious patio and offers an impressive selection of 24 draft beer flavors, making it a popular destination for social events, gatherings, and dining occasions. The staff at Heroes prides themselves on providing warm, friendly, and attentive customer service that creates a fun and family-friendly environment aligned with their core value of "Where Good Friends Meet." This commitment to service excellence has helped Heroes build outstanding guest loyalty and a reputation for delivering unparalleled hospitality experiences.

The Busser/Server Assistant position at Heroes Restaurant & Brewhouse is an entry-level role ideal for candidates passionate about excellent customer service and looking to grow within a fast-paced, team-oriented work environment. This hourly position starts at $16.90 per hour plus tips and offers a flexible part-time schedule that can extend up to 40 hours per week based on restaurant needs. While prior experience is helpful, it is not a requirement. The role involves vital operational responsibilities including setting up the dining area for guests each day by performing tasks such as filling ice bins, stocking beer, cleaning, and maintaining guest restrooms, as well as stocking liquor bottles. Busser/Server Assistants must adhere strictly to sanitation and food safety standards to ensure a clean and safe environment for both guests and staff.

Key duties also include assisting with running plated and glassed food and cocktails to the tables, refilling water glasses, providing condiments, flatware, napkins, to-go boxes, and plastic bags to support smooth service flow. Physical demands include standing for long periods and frequently lifting 10 to 25 pounds, reflecting the active and energetic nature of the role. This position acts as the primary support for front-of-house restaurant needs including setup, tear down, cleaning, and general maintenance of the property. Teamwork and communication are crucial as the Busser/Server Assistant helps co-workers with side work like wiping down tables, restocking supplies, and rolling silverware. The role requires following directions carefully in a busy environment to help maintain the exceptional service quality that Heroes Restaurant & Brewhouse is known for.

Candidates must secure several certifications and documentation for employment including a Riverside County Food Handlers Card, Responsible Beverage Service Training and Certificate issued by the California Alcohol Beverage Control, a valid state-issued driver’s license or identification card, and a social security card. Additional desired qualifications include customer service skills, teamwork ability, effective verbal communication, and a professional positive demeanor. Furthermore, state Sexual Harassment Training and Certification is also required, ensuring all team members maintain a respectful and compliant workplace.

Overall, the Busser/Server Assistant role at Heroes Restaurant & Brewhouse offers an excellent opportunity to join a respected and community-loved restaurant known for both its quality food and dynamic, welcoming atmosphere. Candidates eager to contribute to a team that values hospitality and guest satisfaction will find this a rewarding role offering competitive pay, opportunities for personal growth, and a supportive work culture focused on fun, respect, and exceptional dining experiences.