Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $16.90 - $18.90
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Work Schedule

Flexible
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Benefits

competitive pay
flexible scheduling
Paid on the job training
Opportunities for advancement
Discounted meals
Employee Referral Program
Exclusive team member discounts
Closed on Thanksgiving and Christmas at most locations
401(k) retirement plan
Medical insurance
Dental Insurance
Vision Insurance
Paid sick leave

Job Description

P.F. Chang's is a renowned American restaurant chain that specializes in Asian-inspired dishes with a contemporary twist. Established with a commitment to offering bold flavors, innovative cooking, and exceptional guest experiences, P.F. Chang's has become a popular dining destination for families, friends, and food enthusiasts across the United States and internationally. Known for its warm atmosphere and high-quality service, the company prides itself on fostering an inclusive and dynamic work environment where team members are valued and given ample opportunities for personal and professional growth. With competitive pay rates and comprehensive benefits, P.F. Chang's attracts motivated individuals eager to contribute to a vibrant hospitality culture.

The open position at P.F. Chang's is for full-time and part-time hourly Bussers, Runners, or Service Assistants who will play a key role in supporting restaurant dine-in and takeout operations. This role is essential for maintaining a seamless and enjoyable dining experience for guests. The hourly wage for this position ranges from $16.90 to $18.90 based on experience, in addition to tips, reflecting the company’s commitment to fair compensation. The role responsibilities include cleaning, running food, bussing tables, assisting with catering orders including deliveries when applicable, and performing various side work within the restaurant. Team members in this position are expected to exhibit excellent customer service skills, anticipating and exceeding guest expectations to deliver a personalized and memorable experience.

This role is ideal for candidates who thrive in fast-paced, team-oriented environments and who have a genuine passion for hospitality. P.F. Chang's offers paid on-the-job training, flexible scheduling, and numerous opportunities for advancement, emphasizing promoting from within. Employees benefit from an inclusive culture that celebrates life, family, and food, encapsulating the company’s core values. Additional benefits for qualifying team members include a 401(k) retirement plan, medical, dental, and vision insurance options, and paid sick leave in qualifying jurisdictions. The company also provides exclusive discounts, employee referral programs, and is closed on Thanksgiving and Christmas at most locations, underscoring its commitment to work-life balance.

Joining P.F. Chang's means becoming part of a passionate team that values meaningful work and quality service. Employees are empowered to engage with guests, demonstrate a thorough understanding of the menu to assist with takeout and catering orders, and help maintain the restaurant’s cleanliness and operational efficiency. Successful candidates will be able to communicate effectively, multitask in a fast-paced setting, and maintain the highest standards of sanitation and safety. While prior experience is not required, a positive attitude and willingness to learn are essential. Overall, this position represents an excellent opportunity for individuals seeking to start or grow their career in hospitality within a respected and supportive company.

Job Requirements

  • Previous experience is not required
  • Excellent customer service skills and etiquette
  • Must be able to operate kitchen equipment including coffee machine, iced tea machine, lemon slicer, point of sale (POS) system and any other applicable systems
  • Ability to execute proper sanitation practices and safety procedures
  • Have a current Food Handler’s Card where applicable or willing to obtain
  • Must be able to communicate effectively
  • Ability to multitask in a fast-paced, team-work environment

Job Qualifications

  • Excellent customer service skills and etiquette
  • Ability to operate kitchen equipment including coffee machine, iced tea machine, lemon slicer, point of sale (POS) system
  • Ability to execute proper sanitation practices and safety procedures
  • Current Food Handler’s Card where applicable or willingness to obtain one
  • Effective communication skills
  • Ability to multitask in a fast-paced, team-oriented environment

Job Duties

  • Guiding guests through their experience while taking, placing, and reviewing orders for takeout and catering
  • Understand the restaurant menu to identify different menu items for takeout and catering, able to guide guests on choosing menu items, and ready to answer guest’s questions
  • Review orders with the guest at pick-up or upon delivery and/or with delivery driver ensuring order accuracy
  • Deliver amazing hospitality experience to guests anticipating, delivering, and exceeding guests’ expectations
  • Clear, clean, and sanitize restaurant tables, bussing dishes to kitchen dishwasher station and resets tables as needed
  • Restock, clean, and maintain all restaurant stations
  • Understand restaurant seating layout, how tables are divided into server areas, and how to deliver food within the restaurant
  • Serve food or beverages for dine-in and takeout

Job Criteria

Experience

No experience required


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