Job Overview

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Work Schedule

Flexible
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Benefits

competitive pay
401k Match
Employee Discounts
Complimentary Meals
Free parking
growth opportunities
Supportive culture

Job Description

Heritage Hotels & Resorts is New Mexico's premier locally owned hospitality group, distinguished by its deep respect for culture, place, and the people within its community. Established as a cornerstone in New Mexico's hospitality industry, Heritage Hotels & Resorts operates a collection of luxury hotels and award-winning restaurants that emphasize authentic storytelling and exceptional service. The company prides itself on providing guests with immersive experiences that celebrate the rich cultural heritage of the region, supported by a dedicated team that is committed to community pride and sustainable hospitality. This group fosters a workplace culture that values not only their guests but also their employees and the neighborhoods in which they operate, making them a leading example of people-focused hospitality that blends tradition with modern luxury.

We are currently seeking a reliable and guest-focused Busser to join our Food & Beverage team at Heritage Hotels & Resorts. This role is vital in ensuring smooth and efficient dining experiences by maintaining cleanliness and organization in the service areas. The Busser supports servers by preparing tables, replenishing utensils, water, and other service supplies, and assisting in maintaining the overall ambiance of the dining space. The position demands attention to detail, a proactive approach to maintaining operational flow, and a commitment to upholding the highest food safety and sanitation standards. By joining our team, you will play an essential part in enhancing guest satisfaction and supporting kitchen and service teams to facilitate seamless operations.

The Busser role at Heritage Hotels & Resorts is not only about maintaining cleanliness but also about being part of a community that values integrity, hospitality, and teamwork. It requires balancing multiple tasks efficiently in a fast-paced environment while maintaining a polished, professional appearance and attitude. This position offers a unique opportunity to grow within a pioneering hospitality group that values development, rewards hard work, and encourages a supportive atmosphere. Employees enjoy competitive pay, comprehensive benefits including a 25% match for their 401k retirement plans, generous employee discounts across all Heritage properties and services, complimentary meals during shifts, and free parking. The company champions growth and development opportunities and fosters a culture rooted in New Mexico pride, committed to both its guests and team members.

Job Requirements

  • High school diploma or equivalent
  • current New Mexico Food Handler Certification
  • excellent verbal communication and interpersonal skills
  • strong multitasking ability in fast-paced environments
  • high attention to detail and strong organizational skills
  • ability to remain calm and guest-focused under pressure
  • team-oriented attitude and strong work ethic
  • flexible availability including nights, weekends, and holidays

Job Qualifications

  • High school diploma or equivalent
  • current New Mexico Food Handler Certification
  • excellent verbal communication and interpersonal skills
  • strong multitasking ability in fast-paced environments
  • high attention to detail and strong organizational skills
  • ability to remain calm and guest-focused under pressure
  • team-oriented attitude and strong work ethic

Job Duties

  • Maintain cleanliness and professional presentation of dining and service areas
  • clear, reset, and prepare tables to ensure prompt guest seating and smooth service flow
  • replenish utensils, water, and service supplies
  • support kitchen and service teams to maintain efficient operations
  • uphold all food safety, sanitation, and safety standards
  • maintain a polished, professional appearance and organized work areas

Job Criteria

Experience

No experience required


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