Job Overview

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Compensation

Hourly
Range $10.50 - $15.50
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Work Schedule

Flexible
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Benefits

flexible scheduling
meal discounts
Employee Life Assistance Program
scholarships
healthcare plan
Dental Insurance
Vision Insurance
accident insurance
critical illness insurance
legal plan

Job Description

Smokey Bones is a renowned full-service restaurant chain that takes pride in offering delicious barbecue and award-winning ribs across 63 locations in 16 states. Known for its warm, welcoming atmosphere and a menu that features slow-smoked and fire-grilled meats, Smokey Bones caters to a variety of dining preferences including dine-in, pick-up, online ordering, catering, and delivery services. The restaurant also boasts a full bar with an impressive selection of bourbons, whiskeys, domestic, import, and local craft beers, as well as signature handcrafted cocktails. This combination of excellent food, drinks, and inviting ambiance has made Smokey Bones a popular destination for guests seeking a casual and enjoyable dining experience. By consistently delivering quality meals and friendly service, Smokey Bones has established itself as a leader in the barbecue restaurant industry.

Smokey Bones has been recognized and certified as a Great Place to Work for two consecutive years thanks to its commitment to creating a positive workplace culture that celebrates every employee for being their authentic selves. The company values team collaboration, flexibility in scheduling, and fostering an environment where every staff member feels appreciated and supported. With competitive pay and daily cash tips, Smokey Bones offers an attractive employment package that appeals to a diverse group of employees who are passionate about hospitality and customer service. Part-time and full-time roles are available, providing a range of opportunities for individuals seeking flexible work arrangements.

The role at Smokey Bones involves being part of a dynamic team that focuses on delivering outstanding guest service and maintaining the overall cleanliness and safety of the restaurant. Employees will be responsible for tasks such as rolling clean silverware for service, clearing and resetting tables promptly after guests depart, and assisting with sweeping, trash removal, and dishwashing activities. The position also requires team members to provide additional support with food running and guest services as needed, ensuring that every guest’s experience is smooth and enjoyable. Adhering strictly to health and safety guidelines is a key component of the job, as maintaining a safe and hygienic environment benefits both guests and staff alike.

Employees at Smokey Bones are encouraged to communicate effectively with managers, coworkers, and guests, playing an active role in enhancing the overall dining experience. The culture promotes high energy, attention to detail, and excellent customer service skills, making this an ideal work environment for individuals who thrive in fast-paced, team-oriented settings. The company places a strong emphasis on career growth and personal development, offering opportunities for advancement within the organization to help employees reach their fullest potential.

Additional benefits of working at Smokey Bones include flexible scheduling options, immediate access to employee perks such as meal discounts and savings on gift cards, and free membership to a benefits hub offering discounts on thousands of products and services. Employees also have access to a confidential Employee Life Assistance Program that provides a crisis helpline and three free counseling sessions, supporting their mental and emotional well-being. College scholarships are available not only to employees but also to their immediate family members through a partnership with Bellevue University. Comprehensive healthcare plans covering preventative care, dental, vision, accident, and critical illness are offered, alongside a preferred legal plan with free legal services and significant savings on legal representation. These robust benefits underscore Smokey Bones’ dedication to valuing and investing in its workforce, making it a distinguished employer in the hospitality industry.

Job Requirements

  • Able to communicate (speak, read, and write) in English
  • Excellent customer service and people skills
  • In-depth knowledge of food sanitation and safety policies
  • Strong attention to detail
  • High energy levels
  • Ability to work in a team
  • Excellent verbal communication
  • Able to bend at the waist and lift items up to 50 lbs to waist level
  • Able to move items up to 50 lbs for distances of up to 25 feet
  • Able to remain standing and active for an 8-12 hour shift
  • Able to hear, understand, and respond to employees' and guests' requests in a loud environment
  • Able to tolerate exposure to cold and hot temperatures (below 0 F and above 90 F) throughout the shift

Job Qualifications

  • Able to communicate (speak, read, and write) in English
  • Excellent customer service and people skills
  • In-depth knowledge of food sanitation and safety policies
  • Strong attention to detail
  • High energy levels
  • Ability to work in a team
  • Excellent verbal communication

Job Duties

  • Roll clean silverware for service
  • Remove dirty utensils, plates, drinks
  • Clean and reset tables after guests leave
  • Sweep service area, take out trash, help with dishes
  • Help with food running and guest service as needed
  • Adhere to health and safety regulations in all kitchen and dining areas
  • Follow manager directions throughout a shift
  • Able to interact with guests and help with guest needs

Job Criteria

Experience

No experience required


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