Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $18.70 - $20.70
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Work Schedule

Flexible
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Benefits

competitive pay
flexible scheduling
Paid on the job training
Opportunities for advancement
Discounted meals
Employee Referral Program
Exclusive team member discounts
401(k) retirement plan
Medical insurance
Dental Insurance
Vision Insurance
Paid sick leave

Job Description

P.F. Chang's is a globally recognized restaurant chain known for its innovative Asian-inspired cuisine and exceptional dining experiences. Established in 1993, P.F. Chang's has grown to become a leader in the full-service, casual dining segment, with locations across the United States and internationally. The brand is committed to providing guests with a unique combination of great flavors, warm hospitality, and a vibrant atmosphere that celebrates life, family, and food. Working at P.F. Chang's means joining a passionate team that values meaningful work and fosters a positive, inclusive environment where employees can thrive and grow.

This job opening is for a Busser, Runner, or Service Assistant, positions that play a vital role in supporting both dine-in and takeout operations at P.F. Chang's. These hourly roles are available both full-time and part-time, with a competitive pay range of $18.70 to $20.70 per hour plus tips, depending on experience. The positions include flexible scheduling and paid on-the-job training, making them ideal opportunities for individuals looking to start or advance their careers in the hospitality industry. Employees are given numerous chances for advancement, as P.F. Chang's promotes from within, encouraging career growth and development.

In these roles, the primary responsibilities include bussing tables, running food, assisting with catering orders (including delivery when applicable), and maintaining cleanliness and organization throughout the restaurant. The Busser, Runner, or Service Assistant will guide guests through their dining or takeout experience, taking and placing orders, answering questions about the menu, and ensuring order accuracy during pickup or delivery. These team members must deliver exceptional hospitality, exceeding guests’ expectations by providing personalized service. Additionally, they will clean and reset tables, restock stations, and operate kitchen equipment such as coffee machines and iced tea machines while adhering to proper sanitation and safety standards.

P.F. Chang's places a strong emphasis on customer service and teamwork, requiring excellent communication skills and the ability to multitask in a fast-paced environment. Although previous experience is not required, employees must be willing to obtain a Food Handler’s Card where applicable. The company also offers various benefits, including competitive pay, flexible scheduling, employee discounts, referral programs, and medical, dental, and vision insurance for qualifying team members. Most locations are closed on Thanksgiving and Christmas, reflecting the company’s commitment to work-life balance.

Joining P.F. Chang's means becoming part of a brand that celebrates life and values each team member’s contribution. Whether serving food and beverages or supporting behind-the-scenes operations, employees have the chance to grow their skills and careers in a supportive and rewarding environment. This role is perfect for individuals passionate about hospitality who want to learn and develop professionally while contributing to an exceptional guest experience.

Job Requirements

  • Previous experience is not required
  • Excellent customer service skills and etiquette
  • Must be able to operate kitchen equipment including coffee machine, iced tea machine, lemon slicer, POS system and any other applicable systems
  • Ability to execute proper sanitation practices and safety procedures
  • Have a current Food Handler’s Card where applicable or willing to obtain
  • Must be able to communicate effectively
  • Ability to multi-task in a fast-paced, team-work environment

Job Qualifications

  • Excellent customer service skills and etiquette
  • Ability to operate kitchen equipment including coffee machine, iced tea machine, lemon slicer, POS system and other applicable systems
  • Ability to execute proper sanitation practices and safety procedures
  • Have or be willing to obtain a current Food Handler’s Card where applicable
  • Effective communication skills
  • Ability to multi-task in a fast-paced, teamwork environment

Job Duties

  • Guiding guests through their experience while taking, placing, and reviewing orders for takeout and catering
  • Understands the restaurant menu to identify the different menu items for takeout and catering, able to guide guests on choosing menu items, and ready to answer guest’s questions
  • Review orders with the guest (at pick-up or upon delivery) and/or with delivery driver ensuring order accuracy
  • Delivers amazing hospitality experience to guests anticipating, delivering, and exceeding guests’ expectations
  • Clears, cleans, and sanitizes restaurant tables, bussing dishes to kitchen dishwasher station and resets tables as needed
  • Restocks, cleans, and maintains all restaurant stations
  • Understands restaurant seating layout, how tables are divided into server areas, and how to deliver food within the restaurant
  • Will serve food or beverages for dine-in and takeout

Job Criteria

Experience

No experience required


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