Busser

Wilmington, NC, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Compensation

Hourly

Range $9.25 - $13.50

Work Schedule

Standard Hours

Flexible

Day Shifts

Benefits

Health Insurance

Dental Insurance

vision coverage

401(K) retirement savings program

Paid Time Off

Employee assistance program

Tuition Reimbursement

Job Description

First Watch is a leading daytime dining restaurant chain renowned for its chef-curated breakfast, brunch, and lunch menus featuring the freshest ingredients. The company operates over 630 restaurants across 32 states, embodying a culinary philosophy known as "Follow the Sun," which emphasizes peak flavor and seasonal menu rotations. First Watch offers elevated dishes such as Lemon Ricotta Pancakes, Quinoa Power Bowl, and their famous Million Dollar Bacon, ensuring a delicious experience for customers. They also have a strong community focus, donating a portion of every kid's meal to impactful organizations, raising approximately $2.0 million to date. Recognized for their quality and hospitality, First Watch has earned several prestigious accolades, including being voted #1 Best Breakfast by Newsweek's Readers' Choice Awards in 2025 and consistently named the #1 Most Loved Workplace in America by the Best Practice Institute from 2022 through 2025. These accolades highlight the company’s commitment to employees as much as to customers.

The Busser position at First Watch is crucial in maintaining a smooth dining environment by ensuring tables are quickly reset and ready for the next guests. This role is about being a vital team player, working silently but effectively to clean, sanitize, and reset tables within three minutes. Bussers communicate discreetly with Hosts to signal table readiness, helping to optimize customer flow. Beyond table maintenance, this role also includes light housekeeping duties such as rolling silverware and maintaining restroom cleanliness. First Watch’s YOU FIRST philosophy prioritizes employee happiness and empowerment, with no night shifts and a supportive culture that values teamwork and independence. The position requires candidates to be at least 18 years old and encourages a harmonious workplace where every employee’s contribution is meaningful. This hourly role offers employees access to numerous benefits after eligibility periods, underscoring First Watch's dedication to a balanced work-life environment.

Job Requirements

Must be at least 18 years of age
Ability to work flexible hours including weekends and holidays
Ability to lift and carry up to 25 pounds
High school diploma or equivalent preferred
Excellent communication skills
Ability to work in a fast-paced team environment
Commitment to maintaining cleanliness and safety standards

Job Qualifications

High school diploma or equivalent preferred
Prior experience in a restaurant or hospitality environment is a plus
Ability to work efficiently in a fast-paced environment
Strong communication and teamwork skills
Ability to stand and move for extended periods
Detail-oriented with a focus on cleanliness and sanitation
Ability to follow instructions and work independently

Job Duties

Communicate well with others and believe in the importance of teamwork
Clear, clean, sanitize and reset tables in under 3 minutes
Update and communicate to Hosts and Servers when tables are available for seating
Perform other duties such as light housekeeping, rolling silverware, restroom cleanliness
Follow company policies and procedures to ensure a safe and clean environment
Maintain a positive attitude and provide excellent customer service
Assist team members as needed to ensure smooth restaurant operations