Job Overview
Employment Type
Temporary
Part-time
Compensation
Hourly
Exact $19.80
Work Schedule
Standard Hours
Benefits
Paid Time Off
Health Insurance
Dental Insurance
Tips
Employee Discounts
Professional Development
inclusive work environment
Job Description
Marriott International is a leading global hospitality company renowned for delivering exceptional experiences through its portfolio of distinguished brands, including JW Marriott, Marriott Hotels, and more. Established with a commitment to excellence and hospitality, Marriott operates more than 7,000 properties worldwide, encompassing luxury, premium, and select-service hotels. The company prides itself on fostering a diverse and inclusive workplace culture where associates are valued and empowered to grow professionally and personally. Marriott’s reputation for innovation, quality, and service excellence continues to set industry standards and enhance guest satisfaction universally.
JW Marriott, part of Marriott International’s luxury portfolio, represents the pinnacle of refined hospitality. With over 100 iconic properties in gateway cities and distinctive resort locations globally, JW Marriott is dedicated to creating an unparalleled guest experience by combining elegance with thoughtful service. JW Marriott’s associates embody confidence, innovation, and genuine care, upholding the brand’s legacy established by its founder, J. Willard Marriott. The brand emphasizes a holistic approach to well-being, offering associates a supportive, enriching environment to pursue their passions and career aspirations within a luxury setting.
The role of Guest Service Support Expert (Seasonal, Part-Time) at JW Marriott in Irvine, California, offers individuals a unique opportunity to contribute to the seamless operation of food and beverage services by providing exemplary guest support. This non-management position is vital in maintaining the high standards of the Marriott brand by ensuring that food and beverage operations run smoothly and efficiently. The Guest Service Support Expert serves as an essential team member who takes initiative to enhance the guest experience beyond just providing food and drinks; they help set a memorable atmosphere that encourages guests to return.
Primarily, this role involves a variety of tasks including setting tables, assisting kitchen staff, cleaning work areas, and replenishing supplies to ensure operational readiness. Physical activity is integral, with responsibilities requiring individuals to be on their feet for extended periods and perform duties that may involve moving, lifting, and carrying objects up to 25 pounds independently or 50 pounds with assistance. The position requires attentiveness to safety, compliance with company policies, and adherence to quality standards in all aspects of service delivery.
Guest Service Support Experts interact daily with guests and co-workers, necessitating a professional personal appearance and communication style. Candidates with prior customer service or restaurant experience will find this role aligns well with their skills, although such experience is preferred and not mandatory. This position is tip eligible, providing additional earning potential, and pays $19.80 per hour. As a seasonal role, it offers flexibility suited to individuals seeking part-time commitments, ideal for those pursuing education, other employment, or looking to gain hospitality experience within a renowned luxury brand.
Marriott International is deeply committed to equal employment opportunity. The company welcomes all applicants, including those with diverse backgrounds, disabilities, veterans, or any protected status in accordance with applicable law. Marriott fosters a culture that celebrates diversity and promotes an equitable workplace, reflecting the rich blend of cultures, talents, and experiences of its associates. JW Marriott extends this philosophy by emphasizing associate well-being and community, creating a work environment where individuals feel a sense of belonging and purpose.
Joining JW Marriott means embracing a career path that prioritizes thoughtful, forward-thinking hospitality while offering ample opportunities for learning, development, and recognition. For those passionate about delivering superior service in a luxury setting, this role provides meaningful exposure to the hospitality industry and a chance to grow within a globally respected organization. At JW Marriott, you become part of a legacy dedicated to the art of hospitality, welcoming guests with warmth, professionalism, and meticulous attention to detail. This is more than a job; it is an invitation to be the best version of yourself and contribute to memorable guest experiences that define the Marriott brand’s promise of "Wonderful Hospitality. Always."
JW Marriott, part of Marriott International’s luxury portfolio, represents the pinnacle of refined hospitality. With over 100 iconic properties in gateway cities and distinctive resort locations globally, JW Marriott is dedicated to creating an unparalleled guest experience by combining elegance with thoughtful service. JW Marriott’s associates embody confidence, innovation, and genuine care, upholding the brand’s legacy established by its founder, J. Willard Marriott. The brand emphasizes a holistic approach to well-being, offering associates a supportive, enriching environment to pursue their passions and career aspirations within a luxury setting.
The role of Guest Service Support Expert (Seasonal, Part-Time) at JW Marriott in Irvine, California, offers individuals a unique opportunity to contribute to the seamless operation of food and beverage services by providing exemplary guest support. This non-management position is vital in maintaining the high standards of the Marriott brand by ensuring that food and beverage operations run smoothly and efficiently. The Guest Service Support Expert serves as an essential team member who takes initiative to enhance the guest experience beyond just providing food and drinks; they help set a memorable atmosphere that encourages guests to return.
Primarily, this role involves a variety of tasks including setting tables, assisting kitchen staff, cleaning work areas, and replenishing supplies to ensure operational readiness. Physical activity is integral, with responsibilities requiring individuals to be on their feet for extended periods and perform duties that may involve moving, lifting, and carrying objects up to 25 pounds independently or 50 pounds with assistance. The position requires attentiveness to safety, compliance with company policies, and adherence to quality standards in all aspects of service delivery.
Guest Service Support Experts interact daily with guests and co-workers, necessitating a professional personal appearance and communication style. Candidates with prior customer service or restaurant experience will find this role aligns well with their skills, although such experience is preferred and not mandatory. This position is tip eligible, providing additional earning potential, and pays $19.80 per hour. As a seasonal role, it offers flexibility suited to individuals seeking part-time commitments, ideal for those pursuing education, other employment, or looking to gain hospitality experience within a renowned luxury brand.
Marriott International is deeply committed to equal employment opportunity. The company welcomes all applicants, including those with diverse backgrounds, disabilities, veterans, or any protected status in accordance with applicable law. Marriott fosters a culture that celebrates diversity and promotes an equitable workplace, reflecting the rich blend of cultures, talents, and experiences of its associates. JW Marriott extends this philosophy by emphasizing associate well-being and community, creating a work environment where individuals feel a sense of belonging and purpose.
Joining JW Marriott means embracing a career path that prioritizes thoughtful, forward-thinking hospitality while offering ample opportunities for learning, development, and recognition. For those passionate about delivering superior service in a luxury setting, this role provides meaningful exposure to the hospitality industry and a chance to grow within a globally respected organization. At JW Marriott, you become part of a legacy dedicated to the art of hospitality, welcoming guests with warmth, professionalism, and meticulous attention to detail. This is more than a job; it is an invitation to be the best version of yourself and contribute to memorable guest experiences that define the Marriott brand’s promise of "Wonderful Hospitality. Always."
Job Requirements
- high school diploma or G.E.D. equivalent
- no supervisory experience required
- willingness to perform physical tasks including standing and walking for long periods
- ability to lift and carry up to 25 pounds independently and 50 pounds with assistance
- ability to read and verify menu information
- customer service or restaurant experience preferred but not mandatory
- availability for part-time seasonal work
Job Qualifications
- high school diploma or G.E.D. equivalent
- preferred but not required restaurant or customer service experience
- ability to work part-time and seasonally
- strong communication skills
- ability to follow company policies and procedures
- ability to maintain professional appearance
Job Duties
- set tables to prepare for guest service
- assist kitchen staff with operational tasks
- clean work areas and replenish supplies
- comply with safety and quality standards
- maintain professional appearance and communication
- stand, sit, or walk for extended periods
- move, lift, carry, push, and pull items up to 25 pounds independently
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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