Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Range $2.33 - $7.25
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Work Schedule

Flexible
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Benefits

Paid vacation
Sick Time
Medical insurance
Dental Insurance
Vision Insurance
Prescription coverage
Employee Discounts
flexible scheduling
Career advancement opportunities
employee recognition programs
educational assistance

Job Description

The Cheesecake Factory Incorporated is a well-established leader in experiential dining, consistently recognized for its outstanding workplace culture. Each year since 2014, the company has earned a spot on FORTUNE Magazine's prestigious "100 Best Companies to Work For" list, highlighting its commitment to a positive work environment. The Cheesecake Factory is celebrated for its culinary-forward approach and relentless focus on hospitality, creating delicious and memorable dining experiences through passionate team members. Operating over 370 restaurants throughout the United States and Canada under the renowned brands such as The Cheesecake Factory, North Italia, Flower Child, and other FRC brands, the company maintains a significant presence in the casual dining industry. Internationally, 35 The Cheesecake Factory locations operate through licensing agreements, further extending its brand influence. Its bakery division supports operations by producing quality cheesecakes and baked goods for restaurants, international licensees, and third-party bakery customers. The company fosters an inclusive and welcoming work environment, embracing diversity and offering reasonable accommodations for applicants with disabilities. It actively promotes a culture where a wide variety of identities, perspectives, and experiences are valued and encouraged.

The role of a Busser at The Cheesecake Factory is key to maintaining the high standard of guest service that defines the brand. This position involves setting the stage for a memorable dining experience by ensuring the cleanliness, organization, and readiness of dining rooms for every guest. Working in a high-volume, full-service restaurant environment, Bussers are expected to move with speed, efficiency, and a sense of urgency. Responsibilities include clearing and resetting tables swiftly and accurately to support smooth service flow. Bussers work closely with servers, bartenders, and hosts to create a welcoming atmosphere where guests feel cared for from the moment they arrive until their departure. This role offers flexible scheduling options tailored to fit various life demands, whether full-time or part-time, fostering a healthy work-life balance. The compensation reflects a base hourly wage of $2.33 to $7.25, with the potential to earn tips, making it a financially rewarding opportunity. Additionally, The Cheesecake Factory offers a variety of benefits that enhance employee well-being, including paid vacation, sick time, and medical, dental, vision, and prescription coverage options with affordable premiums. The company provides valuable perks such as discounted shift meals, fast earnings access with next-day pay options, and employee recognition programs that celebrate contributions. Furthermore, The Cheesecake Factory is dedicated to employee growth through comprehensive training, career advancement opportunities, and educational programs, including no-cost GED or Associate Degree programs. Bussers who join this team become part of a respected and award-winning company recognized not only for excellence in dining but also for its outstanding commitment to employees and community involvement.

Job Requirements

  • Must be at least 18 years old
  • Ability to lift up to 50 pounds
  • Previous restaurant, hospitality, or food service experience preferred
  • Dependable and reliable
  • Strong communication skills
  • Ability to work under pressure
  • Flexible scheduling availability

Job Qualifications

  • Previous restaurant, hospitality, or food service industry experience preferred
  • Familiarity with bussing, bar backing, food running, hosting or server assistant duties is a plus
  • Demonstrated commitment to providing a friendly and positive guest experience
  • Dependable, reliable, punctual, and dedicated with a passion for guest satisfaction
  • Team player with strong communication and guest service skills
  • Organized, adaptable, and able to multitask effectively
  • Ability to lift up to 50 pounds, stand for extended periods, continuously bend, reach and twist
  • Must be at least 18 years old

Job Duties

  • Clear tables quickly with attention to detail, removing dishes, glassware, and cutlery
  • Reset tables with clean silverware and plateware, maintaining consistent presentation
  • Provide friendly, attentive service that creates a welcoming experience for every guest
  • Demonstrate strong teamwork by supporting servers and bartenders with pre-bussing, refilling beverages, and guest requests
  • Perform dining area maintenance, including cleaning floors, sweeping and mopping as needed
  • Complete station setup and breakdown, stocking duties, and closing tasks, ensuring cleanliness and sanitation
  • Sort and pre-sort dishware and utensils to support efficient operations
  • Follow instructions with accuracy and ownership
  • Work efficiently with speed and consistency in a fast-paced environment
  • Communicate clearly and accurately with the front-of-house team to support a positive guest experience

Job Criteria

Experience

Entry Level (1-2 years)


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