Job Overview

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Employment Type

Hourly
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Compensation

Hourly
Range $15.00 - $25.00
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
401(k) Plan
Tuition Assistance
Employee Discounts
Rewards and recognition programs

Job Description

Maggiano's Little Italy is a renowned Italian-American casual dining restaurant that brings the love of family and friends to the table with authentic and heartfelt hospitality. Located in Columbia, MD, Maggiano's is part of Brinker International, a leading global restaurant company known for pioneering the casual dining experience. Since opening in Chicago many years ago, Maggiano's has cultivated a strong reputation for offering a warm, inviting atmosphere where guests can enjoy classic Italian dishes made with fresh ingredients and family recipes. The restaurant's culture emphasizes bringing people together to celebrate life's special moments with excellent food and genuine service. Brinker International supports the community through partnerships with organizations like the Make-A-Wish Foundation and local food banks, reinforcing its commitment to making a positive impact beyond just great dining.

The Busser position at Maggiano's Little Italy is a vital role within the Front of the House team, responsible for supporting the service staff in maintaining a clean and orderly dining environment. Bussers help clear and reset tables promptly and ensure guests enjoy a seamless dining experience. This role requires a high energy level, teamwork, and dedication to customer satisfaction as they assist servers, hosts, and other team members by preparing tables for incoming guests and promptly clearing dishes from completed ones. Bussers contribute to the overall ambiance by keeping the dining areas neat and presentable throughout busy shifts, allowing the service team to focus on personalized guest interactions.

This position offers hourly wages ranging from $15.00 to $25.00 depending on experience and performance, reflecting a competitive compensation structure. Employment at Maggiano's offers numerous career advancement opportunities such as roles in global training and development, highlighting the company’s dedication to employee growth. Benefits include comprehensive healthcare plans, including coverage for domestic partners based on eligibility, tuition assistance, 401(k) savings plans with company matching, and generous employee recognition programs. Employees also enjoy exclusive discounts on dining across Brinker-owned brands, as well as special offers on mobile phones, travel, computers, and automobiles.

Excellence in guest service, teamwork, and a positive attitude are essential attributes for success as a Busser at Maggiano's Little Italy. The restaurant prides itself on fostering a workplace that balances hard work with fun, celebrating the Italian-American heritage with pride and passion. This unique environment creates a sense of belonging and pride among staff, encouraging long-term careers and meaningful connections. If you are energetic, enjoy working in a dynamic team setting, and have a passion for delivering extraordinary dining experiences, this role at Maggiano's Little Italy might be your perfect fit.

Job Requirements

  • High school diploma or equivalent
  • Ability to work flexible hours including nights, weekends, and holidays
  • Must be able to lift heavy trays and stand for long periods
  • Strong interpersonal skills and a team-oriented mindset
  • No prior experience required but preferred
  • Ability to follow instructions and maintain cleanliness
  • Legal authorization to work in the United States

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous experience in a restaurant or hospitality setting is advantageous
  • Ability to work in a fast-paced environment
  • Strong communication and teamwork skills
  • Basic knowledge of food safety and sanitation practices
  • Ability to stand for extended periods and perform physically demanding tasks

Job Duties

  • Clear and reset tables promptly during service
  • Assist servers and hosts in maintaining dining area cleanliness
  • Ensure all aspects of professional food service and guest satisfaction are met
  • Support the timely removal of dishes and glassware
  • Aid in setting up for special events and private functions
  • Maintain a positive and energetic attitude throughout shifts
  • Report any maintenance or sanitation issues to management

Job Criteria

Experience

Entry Level (1-2 years)


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