Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
competitive pay
employee discount
flexible scheduling
401(k) with matching up to 4%
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Paid sick time
Referral program
Life insurance
accident insurance
critical illness insurance
Pet insurance
Career Development
Job Description
Max Hospitality, a regional leader in dining and service for over 30 years, is proud to operate Max's Tavern and Max's Swing Lounge, both located inside the Basketball Hall of Fame in Springfield, MA. With a strong reputation for delivering high-quality cuisine and exceptional guest experiences, Max Hospitality emphasizes thoughtful hospitality and a supportive work environment where team members can learn, grow, and thrive. Max's Tavern is an upscale-casual restaurant offering elevated American fare in a relaxed yet polished setting. Just steps away, Max's Swing Lounge provides a unique indoor golf lounge experience with cutting-edge simulators, inventive cocktails, and lounge-style small plates. Together, these two venues share a kitchen and service team to ensure a seamless and high-quality dining experience across both concepts.
We are currently seeking a Busser with open availability to join our front-of-house team. As a critical part of our fast-paced, service-driven environment, the Busser will maintain a polished and welcoming dining room atmosphere to enhance guest satisfaction. This role requires a team player with the ability to efficiently clear tables, assist with food and beverage service, and support servers and kitchen staff for smooth operations. The Busser will also be responsible for keeping dining and service areas tidy and fully stocked, ensuring all setup and breakdown procedures are handled professionally. This position offers competitive pay and a variety of benefits including employee discounts, flexible scheduling, 401(k) matching, health insurance plans, paid time off, and career development opportunities within the Max Hospitality group. If you pride yourself on cleanliness, presentation, and excellent guest service, and you thrive in a high-volume environment, we encourage you to join our team and contribute to the excellent reputation of Max's Tavern and Max's Swing Lounge.
We are currently seeking a Busser with open availability to join our front-of-house team. As a critical part of our fast-paced, service-driven environment, the Busser will maintain a polished and welcoming dining room atmosphere to enhance guest satisfaction. This role requires a team player with the ability to efficiently clear tables, assist with food and beverage service, and support servers and kitchen staff for smooth operations. The Busser will also be responsible for keeping dining and service areas tidy and fully stocked, ensuring all setup and breakdown procedures are handled professionally. This position offers competitive pay and a variety of benefits including employee discounts, flexible scheduling, 401(k) matching, health insurance plans, paid time off, and career development opportunities within the Max Hospitality group. If you pride yourself on cleanliness, presentation, and excellent guest service, and you thrive in a high-volume environment, we encourage you to join our team and contribute to the excellent reputation of Max's Tavern and Max's Swing Lounge.
Job Requirements
- Open availability including days, nights, weekends, and holidays
- Ability to work in a fast-paced, service-driven environment
- Reliable and punctual
- Ability to communicate effectively with team members
- Physical stamina to perform duties involving standing, walking, and lifting
- High school diploma or equivalent preferred
- Willingness to learn and adapt in a dynamic work setting
Job Qualifications
- Prior experience as a busser or support server in a restaurant or hotel setting preferred
- Familiarity with table service flow and guest interaction etiquette
- Comfortable in high-volume environments
- Strong work ethic and positive team-oriented attitude
- Excellent communication and coordination with servers and kitchen
- Clean and professional appearance
- Commitment to cleanliness, presentation, and guest satisfaction
Job Duties
- Clear and reset tables efficiently and discreetly to support fast table turnover
- Keep dining and service areas tidy and fully stocked throughout the shift
- Assist in water and bread service or food running as needed
- Help with setup and breakdown of service stations and dining areas
- Work closely with servers, hosts, and kitchen staff to ensure seamless guest service
- Maintain a warm and professional presence in the dining room at all times
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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