Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Rotating Shifts
Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
flexible schedule
Career development opportunities
team meals

Job Description

TGI Fridays is a renowned casual dining restaurant chain known for its vibrant atmosphere, wide-ranging menu offerings, and commitment to excellent guest service. Located at the Dallas-Fort Worth International Airport, the TGI Fridays branch at C-30 Dallas serves as a welcoming gateway for travelers seeking quality food and exceptional hospitality. As part of a globally recognized brand, this restaurant upholds high standards in food quality, cleanliness, and customer satisfaction, playing a vital role in the dining experience of both locals and visitors passing through one of the busiest airports in the world.

This particular position focuses on maintaining the cleanliness and readiness of the dining area to enhance the guest experience. The role is pivotal in ensuring guests are seated promptly at clean and properly set tables and that the surroundings are maintained to impeccable cleanliness standards. The employee works collaboratively with waitstaff and host/hostesses, guaranteeing a seamless transition of guests into the restaurant's service environment. Duties extend beyond table management, including restroom upkeep, overall cleanliness of the building perimeter and parking lot, assisting team members with beverage preparation, handling guest requests efficiently, and managing sanitation throughout the shift.

The role demands keen attention to detail, physical stamina, and a customer-oriented attitude, as it involves frequent movement, lifting, bending, and multitasking in a busy restaurant setting. Ensuring high sanitation and cleanliness standards directly influences guest satisfaction and repeat business. The ideal candidate must be capable of working under varied, sometimes stressful conditions, adapting to changing demands while maintaining a positive demeanor and professional conduct throughout their shift.

As a member of the TGI Fridays team at the DFW Airport location, the employee represents the brand to a diverse clientele, emphasizing friendliness, hospitality, and a passion for guest service. The role is essential in helping create a fun, welcoming atmosphere that aligns with TGI Fridays' reputation for engaging and high-quality dining experiences. While this is typically an hourly or part-time role, it provides an excellent opportunity for individuals seeking to develop their customer service skills and grow within the hospitality industry. The compensation aligns with industry standards and reflects the responsibilities of ensuring cleanliness, guest satisfaction, and team collaboration within a fast-paced airport restaurant environment.

Job Requirements

  • Must be able to read menu items
  • must be able to clearly communicate guest needs to other team members (waitstaff, door person, bartender or manager)
  • must be able to hear well amongst loud background noise in order to answer telephone and respond to guest requests
  • must be able to lift and carry sacks, cases, and bus tubs of up to 70 lbs, up to 20 times per shift
  • must be able to reach, bend, stoop and wipe frequently
  • must be able to stand and walk during entire shift

Job Qualifications

  • Must be able to read menu items
  • must be able to clearly communicate guest needs to other team members (waitstaff, door person, bartender or manager)
  • must be able to hear well amongst loud background noise in order to answer telephone and respond to guest requests
  • must be able to lift and carry sacks, cases, and bus tubs of up to 70 lbs, up to 20 times per shift
  • must be able to reach, bend, stoop and wipe frequently
  • must be able to stand and walk during entire shift

Job Duties

  • Promptly cleans and resets tables after each guest's departure
  • offers assistance to guests by clearing away dishes and glassware, and refills beverages
  • maintains cleanliness of restroom, perimeter of building and parking lot
  • prepares coffee and iced tea to help team members serve guests
  • assists with guest needs as they arise including cleaning expectations
  • checks cleanliness of the bus stand from previous shift and notifies manager of any problems
  • sets up the bus stand, restocks and prepares bus stand for shift change and/or close
  • checks high chairs and booster seats for cleanliness when resetting tables
  • cleans and sanitizes throughout the shift, including taking out trash as needed
  • prepares open to last employee (OTLE) and/or close

Job Criteria

Experience

Entry Level (1-2 years)


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