Busser

TGI Fridays is a renowned casual dining restaurant chain known for its vibrant atmosphere, classic American cuisine, and exceptional guest service. Located at 4921 Campbell Blvd. Nottingham, MD, the White Marsh property embodies the brand's commitment to providing a fun and welcoming environment where guests can enjoy quality food and memorable experiences. TGI Fridays has established itself as a leader in the hospitality industry by continuously focusing on delivering excellent customer service, maintaining a clean and comfortable setting, and fostering a positive team culture. The White Marsh location operates with a dedicated team of professionals who ensure every aspect of the guest experience is attended to with care and precision, making it a preferred destination for diners in the area.

The role at this TGI Fridays location involves serving as a vital team member responsible for ensuring the seamless operation of the dining area through cleanliness, guest support, and efficient table management. The primary objective is to ensure guests are seated promptly at clean and properly set tables, creating a positive first impression that complements the overall dining experience. This job requires attentive and proactive participation in maintaining the cleanliness and upkeep of the dining areas, restrooms, and exterior spaces including the building perimeter and parking lot. The role works closely with wait staff and host/hostess teams to coordinate guest seating and service flow, guaranteeing that every guest receives attentive and courteous treatment.

This position demands a high level of attention to detail and a commitment to maintaining sanitation standards throughout the shift. Key responsibilities include timely cleaning and resetting of tables, assisting guests by clearing dishes and refilling beverages, preparing coffee and iced tea, and regularly inspecting high chairs, booster seats, and the bus stand for cleanliness. The role also requires taking out trash as needed and preparing the bus stand for shift changes and closing.

Success in this role is measured by guest satisfaction scores, cleanliness, and adherence to sanitation standards, demonstrating a direct impact on the guest experience. Effective communication and teamwork are essential, as this position requires constant coordination with multiple team members to meet guests' needs promptly and accurately. The role encourages a passion for service, reliability, flexibility, and the ability to handle stressful situations professionally and with a positive attitude. Those who excel in this position contribute significantly to the atmosphere of fun, engagement, and exceptional service that defines TGI Fridays.

Applicants must demonstrate physical capability to perform the associated duties, including the ability to lift and carry items up to 70 lbs, stand and walk throughout the entire shift, and perform frequent bending, stooping, and wiping. The ability to hear and communicate effectively in a lively, noisy environment is also critical for success. Overall, this role offers a rewarding opportunity for individuals passionate about hospitality and guest service to contribute to a dynamic team environment in a well-established and recognized restaurant brand.