Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Health Insurance
retirement plans
Paid Time Off
On-site wellness programs
Employee rates on hotel stays
Local discounts
ongoing training and development

Job Description

Pyramid Global Hospitality is a leading hospitality management company known for its commitment to a people-first culture, placing strong emphasis on employee wellbeing, growth, and diversity. With over 230 properties worldwide, Pyramid Global Hospitality fosters a supportive and inclusive work environment that encourages career development through ongoing training and meaningful employee benefits. The company's dedication to creating exceptional guest experiences resonates through its approach to employee engagement, comprehensive health insurance, retirement plans, paid time off, and unique perks such as on-site wellness programs, local discounts, and exclusive employee rates on hotel stays. This commitment makes Pyramid Global Hospitality an employer of choice for both hospitality newcomers and seasoned veterans alike.

The Wigwam, a prestigious Four Diamond property located in Litchfield Park, Arizona, and deeply rooted in Arizona history since 1929, is part of the Pyramid Global Hospitality portfolio. Spanning 440 acres and offering 331 guest rooms, The Wigwam stands as a landmark representing the authentic Arizona experience. It is an equal opportunity employer dedicated to diversity and inclusion, promoting a welcoming atmosphere for minorities, females, veterans, and individuals with disabilities. Current opportunities at The Wigwam provide team members with the chance to contribute to a historic property while growing their skills in an engaging environment.

The position of Busser at The Wigwam is vital to the smooth operation and success of the restaurant. A Busser plays an integral role in supporting the service team by maintaining cleanliness and orderliness within the restaurant, keeping serving stations stocked, clearing tables promptly, and assisting with ongoing guest service details. This role requires individuals to be proactive, agile, and personable, with a genuine passion for delivering exceptional customer service. Ideal candidates will thrive in fast-paced environments, possess excellent communication skills, and display a strong work ethic. This position offers a unique opportunity for individuals seeking to begin or advance their careers in the hospitality industry, providing experience within a world-class property renowned for its dedication to guest satisfaction and employee development.

Job Requirements

  • High school diploma or equivalent
  • prior experience in hospitality or customer service preferred
  • ability to work flexible hours including weekends and holidays
  • physical ability to stand for long periods and lift up to 25 lbs
  • strong attention to detail
  • excellent interpersonal skills
  • commitment to teamwork

Job Qualifications

  • Engaging and welcoming personality
  • knowledge of wine, beer, cocktails, and spirits
  • ability to work under pressure in a fast-paced environment
  • passion for creating an exceptional experience for all guests
  • excellent communication skills
  • ability to regularly lift and carry 25 lbs

Job Duties

  • Greet guests as they arrive or move about the restaurant area
  • maintain proper and adequate set-up of the server stations
  • assist the servers in maintaining clean available tables for arriving guests
  • assist servers with continual service details
  • maintain the cleanliness of the restaurant area
  • be the master of the restaurant, understanding the details of the operation
  • work collaboratively with other restaurant servers and kitchen/bar staff

Job Criteria

Experience

Entry Level (1-2 years)


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