Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Standard Hours
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Benefits

competitive pay
same day pay access
Health Insurance
Vacation Time
Employee assistance program
401K with company match
Employee Stock Purchase Program
Employee Discounts
Training and Development

Job Description

Cracker Barrel is a beloved restaurant and retail company that has been serving guests since 1969 with delicious food, plentiful servings, and a welcoming atmosphere. With a nationwide presence employing over 70,000 team members, Cracker Barrel has established itself as more than just a dining destination; it is a place where guests can reconnect, feel at home, and experience genuine Southern hospitality. The company prides itself on creating memorable moments for its guests by blending traditional country cooking with retail offerings that feature unique gifts and home decor. At Cracker Barrel, the team works collaboratively to deliver exceptional service in a warm, friendly environment that emphasizes pride in workmanship and a spirit of community. The company culture supports growth, inclusion, and the development of each employee, offering a strong foundation for career advancement in the hospitality industry.

The role of Busser at Cracker Barrel is vital to ensuring a flawless dining experience for every guest. As a Busser, you are responsible for setting the stage for hospitality by maintaining a clean and comfortable dining environment where guests feel welcomed and cared for from the moment they arrive. Beyond simply clearing tables, you participate in the flow of service by working closely with servers and other dining room team members to keep operations running smoothly. This position values attention to detail, organizational skills, and a proactive mindset, as Busers anticipate what needs to be done and take the initiative to support their teammates. Whether rolling out fresh biscuits or replenishing table settings, the Busser plays a crucial role in making the moments that matter memorable for every guest.

Cracker Barrel emphasizes a supportive work environment where employees are offered comprehensive benefits from day one. The company provides competitive weekly pay with same day pay access, health insurance eligibility immediately upon hiring for full and part-time employees, vacation time, and an employee assistance program. Growth and development are encouraged through industry-leading training programs and opportunities such as the PAR training program starting on the first day, 401k plans with company matching, and employee stock purchase options. The culture of belonging is fostered through onboarding, training, recognition programs, and employee events that create a sense of camaraderie and appreciation. Additional perks include a 35% discount on food and retail purchases and exclusive benefits like discounts on home, travel, and cell phone services. Cracker Barrel welcomes individuals from diverse backgrounds and is an equal opportunity employer, committed to providing a respectful and inclusive environment for all team members. This role is ideal for someone passionate about hospitality who wants to join a company that values teamwork, growth, and consistently delivering excellent guest experiences.

Job Requirements

  • High school diploma or equivalent preferred
  • Ability to work flexible hours including weekends and holidays
  • Physical stamina to stand, walk, and lift moderate weight
  • Willingness to learn and follow instructions
  • Excellent interpersonal skills
  • Ability to work as part of a team
  • Commitment to providing excellent guest service

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous restaurant or hospitality experience beneficial but not required
  • Ability to work in a fast-paced environment
  • Strong communication and teamwork skills
  • Positive attitude and willingness to learn
  • Dependability and punctuality
  • Physical ability to perform manual tasks

Job Duties

  • Clear and reset tables efficiently
  • Assist servers with refilling beverages and delivering food
  • Maintain cleanliness and organization of the dining area
  • Collaborate with the dining room team to ensure smooth service flow
  • Spot and address areas needing attention promptly
  • Support a welcoming atmosphere for guests
  • Follow health and safety standards

Job Criteria

Experience

No experience required


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