
Job Overview
Employment Type
Hourly
Compensation
Hourly
Range $10.75 - $16.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
flexible scheduling
Job Description
Highgate is a leading real estate investment and hospitality management company known for its expansive global presence and strong industry reputation. With over 30 years of experience and more than $15 billion in assets under management, Highgate manages a diverse portfolio of over 400 hotels across North America, Europe, the Caribbean, and Latin America. The company is highly regarded for its innovative approach within the hospitality industry and its expertise throughout all phases of the property cycle. This includes activities such as planning, development, recapitalization, and disposition. Highgate has developed a variety of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts. Their properties are characterized by contemporary programming as well as digital expertise that helps the company maintain a competitive edge. In addition to its global reach and impressive portfolio, Highgate employs industry-leading revenue management tools that enable it to accurately identify and predict market trends. This capability allows Highgate to drive performance, maximize asset value, and maintain the highest standards of hospitality and service. The company operates with an executive team comprised of seasoned professionals and hospitality leaders, alongside corporate offices located around the world. This enables Highgate to be a trusted partner for major hotel brands and top ownership groups alike, fostering long-term relationships and mutual success.
The Kimpton Miralina Resort, part of Highgate’s portfolio, offers an authentic Arizona experience set on 40 lush acres with 50,000 square feet of flexible event space. The resort is a perfect destination for diverse types of guests, from families to business travelers, and is well-equipped for milestone celebrations. With breathtaking views of Camelback and Mummy Mountain, elegant Spanish Mission-inspired architecture, fragrant gardens, five swimming pools, a full-service salon and day spa, and proximity to championship golf courses, it provides an inviting and memorable setting.
The role of Outlet Busperson at the Kimpton Miralina Resort is a vital part of the restaurant's service team. The Outlet Busperson is primarily responsible for assisting servers by ensuring all tables are clean, properly set, and stocked with clean china, glassware, silverware, and linen. This role is critical in maintaining an inviting dining atmosphere while supporting the smooth and efficient operation of food and beverage services. The busperson helps create a high-quality guest experience by promptly delivering and refilling beverages, pre-bussing tables, and handling guest requests during service. Attention to detail and a focus on cleanliness and sanitation standards throughout opening, operating, and closing hours are essential to the position. The role also demands strong communication skills to interact courteously with guests and colleagues, flexibility to aid in various tasks as needed, and the ability to maintain a positive and service-oriented demeanor. This hourly position requires physical endurance and the ability to perform labor-intensive tasks such as lifting up to 100 pounds and standing for extended periods. Eligible candidates should have a high school diploma or equivalent, or related experience in the hospitality sector, and a commitment to meeting the company’s high service standards. This role offers the opportunity to contribute to a distinguished hospitality brand and gain valuable experience in a trusted and expanding global company.
The Kimpton Miralina Resort, part of Highgate’s portfolio, offers an authentic Arizona experience set on 40 lush acres with 50,000 square feet of flexible event space. The resort is a perfect destination for diverse types of guests, from families to business travelers, and is well-equipped for milestone celebrations. With breathtaking views of Camelback and Mummy Mountain, elegant Spanish Mission-inspired architecture, fragrant gardens, five swimming pools, a full-service salon and day spa, and proximity to championship golf courses, it provides an inviting and memorable setting.
The role of Outlet Busperson at the Kimpton Miralina Resort is a vital part of the restaurant's service team. The Outlet Busperson is primarily responsible for assisting servers by ensuring all tables are clean, properly set, and stocked with clean china, glassware, silverware, and linen. This role is critical in maintaining an inviting dining atmosphere while supporting the smooth and efficient operation of food and beverage services. The busperson helps create a high-quality guest experience by promptly delivering and refilling beverages, pre-bussing tables, and handling guest requests during service. Attention to detail and a focus on cleanliness and sanitation standards throughout opening, operating, and closing hours are essential to the position. The role also demands strong communication skills to interact courteously with guests and colleagues, flexibility to aid in various tasks as needed, and the ability to maintain a positive and service-oriented demeanor. This hourly position requires physical endurance and the ability to perform labor-intensive tasks such as lifting up to 100 pounds and standing for extended periods. Eligible candidates should have a high school diploma or equivalent, or related experience in the hospitality sector, and a commitment to meeting the company’s high service standards. This role offers the opportunity to contribute to a distinguished hospitality brand and gain valuable experience in a trusted and expanding global company.
Job Requirements
- high school diploma or equivalent
- experience in hospitality or related field preferred
- ability to stand for entire shift
- ability to lift up to 100 pounds occasionally
- ability to communicate effectively with guests and staff
- flexibility to work long hours
- adherence to hotel standards of appearance and grooming
- attendance at required meetings and trainings
- ability to multitask and prioritize departmental functions
- maintain regular attendance
- ability to handle and solve problems proactively
- maintain friendly and warm demeanor at all times
Job Qualifications
- high school diploma or equivalent preferred
- experience in a hotel or related field preferred
- effective verbal and written communication skills
- ability to multitask and prioritize
- attentive, friendly, courteous, and service-oriented manner
- ability to listen, understand, and clarify concerns
- ability to maintain confidentiality and show initiative
- ability to cross-train in other hotel areas
Job Duties
- assist servers in providing high-quality service
- maintain cleanliness and sanitation of dining areas
- keep tables clean and properly set with china, glassware, silverware, and linen
- break down trays of soiled dishes and linen according to standards
- deliver and refill beverages for guests
- pre-bus tables and promptly address guest requests
- complete daily opening and closing duties and cleaning according to checklist
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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