
Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Range $16.90 - $18.90
Work Schedule
Flexible
Benefits
competitive pay
flexible scheduling
Paid on the job training
Opportunities for advancement
Discounted meals
Employee Referral Program
Exclusive team member discounts
401(k) retirement plan
Medical insurance
Dental Insurance
Vision Insurance
Paid sick leave
Job Description
P.F. Chang's is a renowned American restaurant chain that offers an Asian-themed dining experience, blending the freshest ingredients with authentic flavors in a modern and inviting atmosphere. Founded in 1993, P.F. Chang's has grown to become one of the nation's favorite dining destinations, known for its commitment to quality food, exceptional service, and a welcoming environment. The company prides itself on creating memorable experiences for guests, emphasizing the celebration of life, family, and food. P.F. Chang's values its team members and fosters a culture of growth, offering ample opportunities for career advancement and development.\n\nThe role of Busser, Runner, or Service Assistant at P.F. Chang's is integral to maintaining seamless restaurant operations for both dine-in and takeout services. This position involves a variety of tasks aimed at enhancing guest satisfaction and supporting the front-of-house team. Employees in this role will be responsible for cleaning and bussing tables, restocking stations, running food to tables, and assisting with catering orders, including deliveries when applicable. The successful candidate will embody excellent customer service skills, ensuring every guest receives an individualized and exceptional experience. This position is available for both full-time and part-time hourly work with a competitive pay rate ranging from $16.90 to $18.90 per hour plus tips. The company also provides paid on-the-job training, flexible scheduling, and a positive work environment where team members are valued and opportunities for promotion are plentiful. The position requires adaptability, multitasking ability, effective communication, and a dedication to maintaining health and safety standards. At P.F. Chang's, bussers, runners, and service assistants aren't just employees, they are vital contributors to an extraordinary hospitality experience that celebrates every moment and guest.
Job Requirements
- Previous experience is not required
- Must have excellent customer service skills and etiquette
- Must be able to operate kitchen equipment including coffee machine, iced tea machine, lemon slicer, and point of sale (POS) system
- Must be able to execute proper sanitation practices and safety procedures
- Must have or be willing to obtain a current Food Handler's Card where applicable
- Must be able to communicate effectively
- Ability to multi-task in a fast-paced, team-work environment
Job Qualifications
- Excellent customer service skills and etiquette
- Ability to operate kitchen equipment including coffee machine, iced tea machine, lemon slicer, and point of sale (POS) system
- Ability to execute proper sanitation practices and safety procedures
- Effective communication skills
- Ability to multi-task in a fast-paced, team environment
- Current Food Handler's Card where applicable or willingness to obtain
Job Duties
- Guide guests through their experience while taking, placing, and reviewing orders for takeout and catering
- Understand the restaurant menu to identify different menu items for takeout and catering and guide guests on menu choices
- Review orders with guests at pick-up or upon delivery and/or with delivery drivers to ensure order accuracy
- Deliver an exceptional hospitality experience by anticipating, delivering, and exceeding guests' expectations
- Clear, clean, and sanitize restaurant tables, buss dishes to kitchen dishwasher, and reset tables as needed
- Remove bus tubs from bar to kitchen dishwasher
- Restock, clean, and maintain all restaurant stations
- Understand restaurant seating layout and server areas to effectively deliver food
- Serve food and beverages for dine-in and takeout
Job Criteria
Experience
No experience required
Job Location
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