Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Range $17.87 - $19.87
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Work Schedule

Flexible
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Benefits

competitive pay
flexible scheduling
Paid on the job training
Opportunities for advancement
Discounted meals
Employee Referral Program
Exclusive team member discounts
401(k) retirement plan
Medical insurance
Dental Insurance
Vision Insurance
Paid sick leave

Job Description

P.F. Chang's is a renowned casual dining restaurant chain specializing in Asian cuisine, celebrated for its vibrant flavors and distinctive dining experiences. With a strong commitment to quality and service, P.F. Chang's has established itself as a popular choice for diners seeking an exceptional culinary experience that combines traditional and contemporary Asian dishes. The restaurant prides itself on creating a lively and welcoming atmosphere for guests, whether they choose dine-in, takeout, or catering options. Operating both full-service dining rooms and efficient takeout services, P.F. Chang's maintains a focus on outstanding customer service and high food standards across all locations.

The Busser, Runner, or Service Assistant role at P.F. Chang's is essential to ensuring smooth restaurant operations, both for dine-in and takeout services. This position involves actively supporting restaurant functions by cleaning and bussing tables, running food from the kitchen to customers, assisting with catering orders, and helping maintain all restaurant stations. The role requires strong communication skills and a dedication to providing an exceptional customer experience. Employees in this role play a crucial part in creating a welcoming environment for guests by anticipating their needs and delivering timely, accurate service. The position offers full-time and part-time opportunities, with competitive hourly pay ranging from $17.87 to $19.87 plus tips, depending on experience.

Additionally, this role is supported by comprehensive training programs and opportunities for advancement, as P.F. Chang's promotes from within. The company emphasizes fostering a motivated and supportive work culture where employees are valued and empowered. They offer flexible scheduling to accommodate various lifestyles, competitive pay, and several employee benefits including discounted meals and referral programs. For qualifying team members, additional benefits such as 401(k) retirement plans, medical, dental, and vision insurance, and paid sick leave are available based on hours worked.

Joining P.F. Chang's means becoming part of a passionate community dedicated to celebrating life, family, and food. The Busser, Runner, or Service Assistant position is not just a job, but a gateway to meaningful work and personal growth in a dynamic hospitality environment. Team members who thrive in fast-paced, customer-focused roles will find rewarding experiences and opportunities for career development here.

Job Requirements

  • Previous experience is not required
  • Must have excellent customer service skills and etiquette
  • Ability to operate kitchen equipment including coffee machine and POS system
  • Ability to follow proper sanitation and safety practices
  • Must have or obtain Food Handler's Card where applicable
  • Must be able to communicate effectively
  • Ability to multitask in a fast-paced, team environment

Job Qualifications

  • Excellent customer service skills
  • Ability to operate kitchen equipment
  • Knowledge of sanitation and safety procedures
  • Effective communication skills
  • Ability to multitask in a fast-paced environment
  • Current Food Handler's Card or willingness to obtain
  • Previous experience not required

Job Duties

  • Guide guests through takeout and catering orders
  • Understand restaurant menu to assist guests
  • Review orders with guests and delivery drivers
  • Deliver exceptional hospitality experiences
  • Clear, clean, and sanitize tables
  • Restock and maintain restaurant stations
  • Serve food and beverages for dine-in and takeout

Job Criteria

Experience

No experience required


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