Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $15.00 - $26.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Restaurant Discounts
Employee assistance program
Paid vacation
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Accident protection
critical illness insurance
Domestic Partner Benefits
401(k)

Job Description

Twin City Grill is a beloved American grill located on the first floor of the Mall of America, a premier shopping and entertainment destination. Known as a local Minnesota favorite, Twin City Grill provides guests with a comfortable and relaxing dining environment. It stands out by offering homemade comfort foods made from scratch that evoke the flavors of classic American cuisine. Diners can enjoy a variety of signature dishes such as the Northern Lakes Walleye Fish Fry or the Prime Meatloaf served with old-fashioned gravy. For those seeking something heartier, the Roast Turkey with house-made stuffing is also a popular choice. The atmosphere at Twin City Grill serves as a peaceful escape from the hustle and bustle of the mall, making it an ideal spot for meals with family, friends, or even solo retreats. The restaurant boasts a bar area where patrons can unwind during happy hour with a selection of local craft beers, 20 different wines served by the glass, or expertly hand-shaken cocktails. Twin City Grill is part of the Lettuce Entertain You Enterprises, a nationally recognized hospitality group with over 100 restaurants known for outstanding food, service, and workplace culture.

We are currently hiring for the role of Busser at Twin City Grill. Bussers play a crucial role in supporting the service team to ensure an exceptional dining experience for all guests. The position requires teamwork, good organization skills, and attentiveness to the needs of both guests and staff. Bussers are responsible for cleaning and resetting tables efficiently, transporting dishes to the bus tubs and dish room, and assisting with barista duties when needed. A typical shift involves handling an eight-table section, maintaining cleanliness, and helping create a welcoming environment through friendly interactions. The role demands physical stamina including the ability to safely move chairs, tables, highchairs, and booster seats, as well as lift varying weights up to 50 pounds. The work environment can be busy, crowded, and includes variable noise and temperature levels. Successful bussers communicate effectively, multitask calmly under pressure, and work cooperatively with other team members to maintain smooth service flow. This position offers the opportunity to join a well-established company that values mental health and wellness, offers benefits like medical insurance through Blue Cross Blue Shield, dental and vision coverage, life and accident protection, paid vacation for qualifying employees, and a 401(k) plan. Bussers at Twin City Grill are part of a larger family committed to career growth and employee development within the dynamic hospitality industry. If you are passionate about hospitality, teamwork, and providing great guest experiences, consider joining the Lettuce Entertain You team now.

Job Requirements

  • high school diploma or equivalent
  • ability to lift up to 50 pounds
  • availability to work varied shifts including weekends
  • effective communication skills in English
  • ability to perform physical tasks in a fast-paced environment
  • willingness to follow all safety and sanitation guidelines
  • ability to stand and walk for the duration of the shift
  • ability to multitask and work calmly under pressure

Job Qualifications

  • excellent communication skills
  • ability to multitask effectively under pressure
  • teamwork and collaboration skills
  • ability to follow directions and food safety procedures
  • physical stamina and strength to lift up to 50 pounds
  • previous experience in a hospitality or restaurant setting preferred
  • high school diploma or equivalent

Job Duties

  • clean and reset tables and transport dirty dishes to bus tub, tray or dish room
  • available to work a variety of hours, days and shifts, including weekends
  • effectively service a minimum of an eight table section
  • safely and effectively move chairs, tables, highchairs and booster seats
  • safely and effectively use and operate all necessary tools and equipment
  • ability to effectively communicate in order to perform and follow job requirements in written and spoken direction
  • ability to multitask calmly and effectively in a busy, stressful environment

Job Criteria

Experience

Entry Level (1-2 years)


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