Busser

Twin City Grill, located on the first floor of the renowned Mall of America, is a celebrated American grill and local Minnesota favorite known for its warm, inviting atmosphere and homemade comfort foods. Offering guests a serene dining experience away from the lively hustle and bustle of the mall, Twin City Grill is a retreat where diners can indulge in classic dishes made from scratch. Signature menu highlights include the Northern Lakes Walleye Fish Fry, Prime Meatloaf with old fashioned gravy, and Roast Turkey with stuffing, each carefully crafted to satisfy a wide range of palates. The restaurant also features a full-service bar where patrons can enjoy a selection of local craft beers, over 20 wines by the glass, and hand-shaken cocktails during happy hour, making it a favored destination for both casual dining and special occasions.

Twin City Grill operates under the Lettuce Entertain You Enterprises umbrella, a nationally recognized restaurant group boasting over 100 establishments noted for exceptional food, customer service, and workplace culture. This affiliation ensures that employees benefit from a supportive, creative, and engaging work environment committed to career development and excellence. The company actively participates in E-Verify and is an equal opportunity employer, embracing diversity and fostering an inclusive workplace.

The Busser role at Twin City Grill is pivotal to maintaining smooth operations and ensuring an exceptional guest experience. Responsible for supporting the service team, Bussers play an essential role in exceeding guest expectations by maintaining cleanliness, replenishing table settings, and assisting with food and beverage service where needed. This position demands teamwork, strong organizational skills, and keen situational awareness to anticipate guest needs and contribute to a seamless dining environment.

Busser responsibilities include resetting tables promptly, transporting dirty dishes efficiently to designated areas, and ensuring the dining areas are tidy and inviting at all times. Flexibility is required as Bussers work varied shifts including weekends, often attending to sections with multiple tables simultaneously. Physical stamina is vital, given the need to safely move furniture and lift various weights throughout shifts in a sometimes busy, noisy, and temperature-variable environment.

Successful candidates will be communicative, able to multitask under pressure, and demonstrate a calm, patient demeanor when interacting with guests and team members alike. The role offers not only competitive benefits such as medical, dental, and vision insurance, paid vacation, restaurant discounts, a 401(k) plan, and critical illness insurance but also the opportunity to grow within a respected and people-focused hospitality group. Joining Twin City Grill as a Busser means becoming part of a caring, creative, and dynamic team that prioritizes employee wellness and development alongside delivering memorable dining experiences to guests.