Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $9.50 - $15.25
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Multiple Tiers of Medical Coverage
Dental Insurance
vision coverage
24/7 Teledoc service
free maintenance medications
Pet insurance
hotel discounts
Tuition Reimbursement
Paid Time Off
401k Match

Job Description

Canopy by Hilton Philadelphia Center City is an esteemed hospitality establishment situated in the lively and historic downtown district of Philadelphia. As part of the globally recognized Hilton brand, this hotel epitomizes modern elegance combined with local charm. The property offers a contemporary and chic experience that caters to both leisure and business travelers seeking comfort, style, and top-notch service in the heart of the city. Guests at Canopy by Hilton Philadelphia Center City enjoy state-of-the-art amenities, thoughtfully designed interiors, and a vibrant urban atmosphere that reflects the dynamic culture of Philadelphia.

As a member of the Canopy by Hilton Philadelphia Center City team, employees engage in an exciting environment that promotes career growth and development across several departments including front desk, housekeeping, food and beverage, among others. This dynamic workplace values a team-oriented culture, encouraging collaboration and exceptional guest service to create memorable experiences. Each role within the hotel contributes significantly to maintaining the high standards and reputation of the Hilton brand, providing employees with the opportunity to develop skills and advance their careers in hospitality.

The Busser position at Canopy by Hilton Philadelphia Center City is designed for passionate and energetic individuals who thrive in delivering exceptional customer service and supporting the dining operations. As an integral part of the service team, the Busser ensures that dining areas are pristine and organized, facilitating a seamless and pleasant dining experience for guests. This role demands high energy, attention to detail, and a commitment to maintaining cleanliness and organization. It offers a perfect entry point for those interested in launching or expanding a career in hospitality, with plenty of room for growth within the renowned Hilton network.

Busy and fast-paced, the Busser role requires a proactive attitude to respond promptly to guest requests and support servers throughout meal service. Employees in this role collaborate closely with other team members to uphold an efficient and welcoming dining environment that leaves a lasting positive impression on guests. Working at Canopy by Hilton Philadelphia Center City means becoming part of a global hospitality leader known for excellence and innovation in guest service, making this position both rewarding and professionally enriching.

Job Requirements

  • High school diploma or equivalent
  • Excellent customer service skills
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Attention to detail and high standards of cleanliness
  • Ability to stand for extended periods of time
  • Flexibility to work varying shifts including weekends and holidays

Job Qualifications

  • Excellent customer service skills
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Attention to detail and high standards of cleanliness
  • Ability to stand for extended periods of time
  • Flexibility to work varying shifts including weekends and holidays
  • High school diploma or equivalent

Job Duties

  • Assist servers in setting up tables and maintaining a clean dining area
  • Clear tables promptly and efficiently ensuring guests have a comfortable and tidy environment
  • Refill water glasses bread baskets and other dining essentials as needed
  • Communicate effectively with the service team to ensure smooth flow of operations
  • Assist in carrying food trays and delivering dishes to appropriate tables
  • Respond promptly to guest requests and provide exceptional customer service
  • Maintain cleanliness and organization of dining areas including sweeping and mopping floors
  • Collaborate with colleagues to ensure a positive and memorable dining experience for guests

Job Criteria

Experience

Entry Level (1-2 years)


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