Busperson - Part Time PM Shift - Hilton Des Moines Downtown

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Exact $13.00
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Work Schedule

Standard Hours
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Benefits

Incredible travel perks
Employee Stock Purchase Program
Paid parental leave
Personalized caregiving support
Crisis concierge
Mental Health Resources
Generous Paid Time Off
health and welfare benefits
Financial security through retirement plans

Job Description

Hilton is a globally renowned hospitality company known for its exceptional service and commitment to creating memorable guest experiences. With a heritage spanning over a century, Hilton operates a vast portfolio of world-class hotel brands catering to diverse travelers across the globe. As a leader in the hotel industry, Hilton continually sets the standard for hospitality excellence, offering not only first-class accommodations and amenities but also fostering a workplace culture that values integrity, teamwork, leadership, and ownership.

Joining Hilton means becoming part of a passionate and dedicated team where every member plays a vital role in delivering unparalleled guest experiences. The company is committed to investing in its Team Members through extensive benefits, professional development, and a supportive work environment that recognizes the importance of well-being and career growth.

The role of Busperson at Hilton is pivotal in maintaining the smooth flow of the dining service, ensuring that the dining area is clean, organized, and fully prepared to deliver a seamless experience for guests. As a Busperson, you will brighten the day of guests by exhibiting a friendly and upbeat attitude, proactively seeking opportunities to enhance their visit. Your responsibilities will include clearing and transporting dishware, glassware, and silverware efficiently to the dishwashing area, managing service stations by keeping them stocked and tidy, and assisting servers by delivering beverages and other items when needed.

Preparing tables for the next service is another critical aspect of the role, where you will reset tables with clean serviceware promptly. Compliance with health, safety, sanitation, and alcohol awareness regulations is essential to ensure a safe and welcoming environment for both guests and team members.

At Hilton, core values drive success, including hospitality, integrity, leadership, teamwork, ownership, and a focus on immediacy. These values not only shape the guest experience but also guide how Team Members interact and grow within the company.

Hilton supports your professional journey with outstanding benefits such as deeply discounted hotel stays through the Go Hilton travel program, an employee stock purchase plan with attractive discounts, paid parental leave, caregiving support, crisis concierge services, mental health resources, generous paid time off, health and welfare benefits, and robust retirement plans. These programs are designed to foster a balanced and fulfilling life, enabling Team Members to thrive both inside and outside of work.

Beyond its operational excellence, Hilton is recognized as an award-winning workplace culture. The company has been consistently named among the World’s Best Workplaces by Great Place to Work and Fortune, reflecting its commitment to creating an outstanding work environment. Whether beginning your career path or seeking new opportunities, Hilton provides avenues for development, recognition, and meaningful engagement.

Working as a Busperson with Hilton presents a unique opportunity to be part of a global hospitality leader that not only values the guest experience but also honors the contribution of its workforce. Every shift brings the potential to inspire and make a difference in guests’ stays, creating moments of joy that resonate long after the visit. With Hilton, you don’t just take on a job—you embark on a fulfilling career that nurtures growth and celebrates excellence in hospitality.

Job Requirements

  • Ability to perform physical tasks including lifting and standing for extended periods
  • Must be able to work flexible shifts including nights, weekends, and holidays
  • Ability to communicate effectively in English
  • Must comply with health and safety regulations
  • Willingness to support team members and guest needs
  • Reliable and punctual
  • Attention to detail

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous experience in hospitality or food service preferred but not required
  • Ability to work in a fast-paced environment
  • Strong communication and interpersonal skills
  • Demonstrated commitment to hospitality and guest service excellence
  • Ability to work as part of a team
  • Basic knowledge of health and safety standards

Job Duties

  • Delight our guests by bringing an upbeat and friendly attitude to all guest interactions and proactively looking for ways to make their experience special
  • Clear and transport tableware by removing dishware, glassware, and silverware at the end of meal service and delivering them to the dishwashing area
  • Manage service stations to ensure they are always fully stocked, clean, and ready for service
  • Support table service by assisting servers with delivering beverages, bread, and other items as needed
  • Prepare tables for dining by clearing and resetting tables with clean serviceware to ensure a seamless guest experience
  • Comply with regulatory standards by maintaining compliance with health, safety, sanitation, and alcohol awareness regulations to ensure guest and team member well-being

Job Criteria

Experience

Entry Level (1-2 years)


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