Busperson- Hilton Columbus Downtown

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
Day Shifts
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Benefits

Incredible travel perks
Employee Stock Purchase Program
Paid parental leave
Personalized caregiving support
Crisis concierge
Mental Health Resources
Generous Paid Time Off
health and welfare benefits
Financial security for your future

Job Description

Hilton is a world-renowned hospitality company known for its commitment to delivering exceptional guest experiences across its portfolio of world-class hotel brands. As a leader in the hospitality industry, Hilton operates globally, welcoming more than 3 billion guests with a mission to fill the earth with the light and warmth of hospitality. The company is celebrated not only for the quality of service provided to guests but also for its outstanding workplace culture. Hilton consistently ranks on the World's Best Workplaces list by Great Place to Work and Fortune, reflecting its dedication to creating a supportive, inclusive, and rewarding environment for team members. The company offers a range of benefits tailored to enhance the well-being and financial security of its employees, fostering career growth and personal development through various programs.

The role of Busperson at Hilton is pivotal in maintaining the high standards of cleanliness, service, and guest satisfaction that the brand is known for. Buspersons are essential team members who help create memorable dining experiences by ensuring that dining areas are clean, organized, and inviting. This position requires a proactive attitude and a passion for hospitality, as Buspersons engage with guests in a friendly and upbeat manner, contributing positively to the ambiance and overall guest experience. Responsibilities include clearing and transporting tableware, managing service stations to keep them stocked and ready, supporting servers by delivering beverages and other items, preparing tables for dining, and adhering to health and safety regulations. Working as a Busperson at Hilton offers a dynamic and rewarding opportunity to be part of a globally recognized hospitality team, with chances for personal growth and the ability to make a meaningful impact on guests' stays.

At Hilton, the employment type is typically full-time or part-time, and while specific salary details may vary by location, the position offers competitive pay. Beyond compensation, Hilton provides an extensive array of benefits including incredible travel perks like the Go Hilton program, employee stock purchase plans, paid parental leave, caregiving support, crisis concierge services, mental health resources, generous paid time off, and comprehensive health and welfare benefits. These offerings demonstrate Hilton's commitment to supporting the holistic well-being of its team members, ensuring they have the resources and support necessary to thrive both professionally and personally.

Joining Hilton as a Busperson means becoming part of a company that values integrity, leadership, teamwork, ownership, and a focus on the present moment to create outstanding results. Hilton's culture encourages employees to act with integrity, inspire others, and take accountability for their roles while fostering a sense of belonging and community. This role is ideal for individuals who are passionate about hospitality and eager to contribute to a team that prioritizes exceptional service and employee satisfaction. Hilton invites candidates to bring their unique energy and commitment to excellence and join a workplace where career opportunities and personal growth are abundant and celebrated.

Job Requirements

  • High school diploma or equivalent
  • Customer service experience preferred
  • Ability to communicate clearly and effectively
  • Ability to work flexible shifts including evenings, weekends, and holidays
  • Physical stamina for prolonged standing and lifting
  • Willingness to adhere to company policies and regulatory standards
  • Team-oriented mindset

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous experience in a hospitality or food service role is advantageous
  • Strong interpersonal and communication skills
  • Ability to work effectively in a fast-paced team environment
  • Basic knowledge of health and safety standards
  • Positive attitude with a passion for hospitality
  • Ability to stand for extended periods and perform physical tasks

Job Duties

  • Bring an upbeat and friendly attitude to all guest interactions and proactively look for ways to make their experience special
  • Remove dishware, glassware, and silverware at the end of meal service and deliver them to the dishwashing area for cleaning
  • Make sure the service stations are always fully stocked, clean, and ready for service
  • Assist servers by delivering beverages, bread, and other items as needed
  • Clear and reset tables with clean serviceware to ensure a seamless guest experience
  • Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member well-being

Job Criteria

Experience

Entry Level (1-2 years)


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