Busperson / Food Runner - Waterside - Pool Season - Temp

JW Marriott is a globally recognized luxury hotel brand renowned for its commitment to exceptional guest experiences and refined service standards. As part of Marriott International, JW Marriott exemplifies a fusion of elegance, innovation, and hospitality. This brand prides itself on creating memorable stays through attentive service, refined ambiance, and a team dedicated to exceeding guest expectations. Situated in various prime locations worldwide, JW Marriott offers its guests the perfect blend of luxury and comfort with exquisite dining options, upscale accommodations, and impeccable service protocols. The thriving food and beverage department plays a pivotal role in enhancing the overall guest experience by delivering quality, speed, and precision in dining services.

The Busperson / Food Runner at JW Marriott is a crucial position within the Food and Beverage team, specifically assigned to poolside service under the supervision of the Pool Manager. This role is crafted to support the dining team by ensuring smooth and timely delivery of food and beverages, maintaining pristine table settings, and providing attentive service to guests. The position operates in a fast-paced, dynamic environment where teamwork and guest engagement are key. The Busperson / Food Runner efficiently expedites kitchen orders and ensures that every dish meets expected presentation and temperature standards before reaching the guest. The individual is responsible for replenishing non-alcoholic beverages like water, tea, coffee, and soft drinks, which are essential to the poolside dining experience.

Moreover, this role involves maintaining high levels of cleanliness and organization in service areas, including dining and lounge spots, as well as poolside facilities. The Busperson / Food Runner actively assists servers by managing stations during peak times, covering for colleagues, and responding promptly to guest needs. Additionally, they keep service stations stocked with necessary utensils, napkins, condiments, and other supplies to support an uninterrupted, seamless service flow.

This position requires a high degree of physical stamina including the ability to stand or walk for extended shifts, carry trays weighing up to 30 pounds, and maneuver heavier items as needed. Candidates must have excellent communication skills to coordinate efficiently among servers, kitchen staff, and guests. They must exhibit professionalism, attention to detail, and an understanding of safety and sanitation standards particularly unique to outdoor and poolside environments. A warm and helpful demeanor is essential for delivering exceptional guest service and fostering positive guest interactions.

JW Marriott values staff who embody their Core Values, including teamwork, respect, and excellence, contributing to an atmosphere that builds brand loyalty and guest satisfaction. The Busperson / Food Runner role is more than just operational support; it is a key component of the guest's overall dining experience and a reflection of JW Marriott's dedication to quality service. This role is tailored for those who thrive in a vibrant hospitality setting, possess adaptability, and are eager to take on responsibilities that directly impact guest comfort and satisfaction. The employment type is variable shift, reporting directly to the Pool Manager, with an expected professional work environment and adherence to company and safety policies. All team members must comply with health regulations, including possessing a valid Clark County Health Card and meeting age requirements.