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Busperson - Caroline

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
Day Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Reimbursement
401(k) with Company Match
Employee Discounts

Job Description

White Lodging is a distinguished developer and operator of a portfolio of premium-brand hotels, rooftop bars, and restaurants, located in some of the best cities to live across the United States. Renowned for creating award-winning hospitality experiences, the company places great emphasis on the art of making people feel valued and welcomed. With a solid commitment to continuous growth and exceptional service, White Lodging fosters an environment that encourages employees to be their best selves and pursue professional development within the dynamic hospitality industry.

This role is designed for individuals passionate about delivering outstanding guest experiences through effective teamwork and a service-oriented mindset. The Busperson position is an essential part of the dynamic food and beverage team, playing a key role in ensuring tables are clean, properly set, and ready to provide guests with a welcoming dining environment. Alongside assisting in various food-running duties, the Busperson works closely with servers to support meal service excellence and maintain the smooth operation of dining services.

As part of White Lodging’s team, the Busperson benefits from a wide range of initiatives like day-one access to medical, dental, and vision insurance, a flexible DailyPay option, leadership development programs, and multiple opportunities to advance within the company’s extensive network of hotels. The Busperson is expected to embody professionalism and friendly communication, always anticipating guest needs while contributing to a collaborative team culture. Knowledge of menu items, preparation methods, and guest interaction protocols also features prominently in this role, facilitating a comprehensive understanding of hospitality service at premium venues.

This position requires working in a fast-paced, high-volume environment where adaptability, a positive attitude, and commitment to customer satisfaction are paramount. It also involves performing cleaning, opening, and closing duties to maintain operational standards and contribute to a memorable guest dining experience. With a blend of hands-on table maintenance, beverage delivery, and guest engagement, the Busperson role stands as a critical support function within White Lodging’s renowned hospitality framework.

Job Requirements

  • High school diploma or equivalent
  • previous experience in hospitality or food service preferred but not required
  • ability to stand and move for long periods
  • strong communication skills
  • ability to work flexible hours including nights and weekends
  • willingness to learn and grow within the company

Job Qualifications

  • Outgoing and social personality
  • excellent communication and listening skills
  • passion for service with a positive, can-do attitude
  • willingness to learn and move into the server role
  • ability to handle high volume and work under pressure
  • team-player mindset
  • ability to stand and move at a fast pace for long periods

Job Duties

  • Ensure that all tables are clean and properly set
  • assist the Food Runner when necessary
  • work closely and maintain excellent communication with servers
  • assist servers with table maintenance, clearing, marking, and beverage delivery
  • anticipate guest needs and offer exemplary hospitality
  • exhibit professionalism and friendliness at all times
  • learn to operate the Host Stand
  • be knowledgeable of all menu items, contents, preparation methods, and garnishes
  • accurately answer any guest questions
  • perform all cleaning, opening, and closing duties as assigned
  • process all payment methods
  • be an ambassador of the establishment by maintaining a neat and professional personal appearance
  • perform other duties as assigned

Job Criteria

Experience

Entry Level (1-2 years)


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