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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $39.79
Work Schedule
Standard Hours
Benefits
vacation
holiday
sick pay
Medical insurance
Dental Insurance
Vision Insurance
Hotel Room Discount
Life insurance
accidental death and dismemberment insurance
401(k) with 4% match
discount programs
education assistance program
voluntary long-term disability
Voluntary Short-term Disability
Voluntary hospital insurance
Voluntary critical illness insurance
Voluntary Accident Insurance
Shoes for Crews
Commuter program
Job Description
This job opportunity is with a hotel that is independently owned and operated by Stanford Hotel Corporation, a franchisee that operates separately from Marriott International, Inc. This distinction means that employment at this hotel is under the franchisee’s policies and practices, rather than Marriott’s. As a hospitality establishment, the hotel provides lodging, event space, and related services, aiming to offer a luxury and high-profile experience to its guests and clients. The environment is driven by guest satisfaction and competitive excellence in the marketplace, making it an engaging workplace for professionals passionate about the hospitality industry.
The role availab... Show More
The role availab... Show More
Job Requirements
- Minimum of three years experience as a hotel sales manager in a similar capacity
- high school graduate
- some college preferred
- bachelor’s degree preferred or equivalent combination of education and experience
- relevant military experience in a comparable capacity
Job Qualifications
- Minimum of three years experience as a hotel sales manager in a similar capacity
- high school graduate
- some college preferred
- bachelor’s degree preferred or equivalent combination of education and experience
- relevant military experience in a comparable position
Job Duties
- Meet or exceed predetermined booking goals for guest room revenue
- meet or exceed budgeted costs and revenue on a monthly average
- handle inquiry calls promptly within the business day
- monitor efficient flow of paperwork confirming function details to clients
- compile lists of prospective clients for sales leads
- solicit new and repeat guest room and meeting business
- maintain client base of key accounts and conventions
- determine guest needs, space availability, and meeting details
- show client meeting spaces and hotel areas
- host clients at the hotel for firsthand experience
- make outside sales calls minimum 4 hours daily three days a week
- telemarket to obtain business
- utilize site inspections and on-site luncheons to book business
- maintain active liaison with competitors and monitor pricing and service levels
- evaluate potential business for profitability
- negotiate transient rates with clients on ongoing basis
- upsell clients promoting a luxury service level
- follow up on client bookings and solicit repeat business
- personally meet VIP guests to ensure needs are met
- generate thank you notes and follow up on negative feedback
- represent hotel in community and industry related events
- participate in marketing plans and promotions
- prepare weekly activity and financial booking reports
- adhere to budgeted wage and hour limitations
- attend departmental and interdepartmental meetings
- cooperate with other hotel departments to assure satisfaction
- route associate commendations to responsible personnel
- notify management of pertinent shift information
- determine and follow up on special groups and VIP requirements
- follow supervisor instructions and perform other duties as assigned
- participate in Hotel Manager on Duty Program
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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