Business Transient Sales Manager

Pyramid Global Hospitality is a leading hospitality management company with a vast portfolio of over 200 hotels and resorts throughout the United States, the Caribbean, and Europe. The company employs more than 18,000 associates and combines global scale with a hands-on approach centered on exceptional service, operational excellence, and long-term partnerships. Pyramid's operations include Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, its European hotel management division; and PYRAMIDWORKS, which offers integrated workplace and facilities services. With corporate offices in Boston, Texas, and London, Pyramid is recognized for its commitment to people, guest experience, and community engagement. The organization holds accolades as one of the best places to work and receives top travel awards from prestigious publications like Travel + Leisure, Conde Nast Traveler, and Forbes Travel Guide.

The role being offered is for a Business Transient Sales Manager / Corporate Group Blocks at Embassy Suites Waltham, Massachusetts. This full-time position offers a salary of $80,000 annually. The person in this role will be responsible for driving room revenue through soliciting, developing, and managing corporate accounts and group room blocks. The focus is on business transient travelers and corporate group bookings, aiming to maximize hotel occupancy and revenue. This position plays a critical role in generating new business, maintaining and expanding existing client relationships, and executing strategic sales initiatives. Responsibilities include prospecting and securing new corporate accounts, managing negotiated corporate contracts, conducting outside sales calls and networking events, and participating in annual corporate RFPs with preferred rate negotiations. The candidate also manages corporate group room block business for events like training programs, meetings, relocations, and project teams, coordinating with meeting planners, executive assistants, and travel managers. Additionally, this role entails preparing proposals and contracts, conducting hotel site visits, partnering with Operations and Revenue Management teams, and monitoring block utilization to optimize revenue opportunities.

Sales planning and reporting functions are also part of the job, requiring the development and execution of strategic sales plans focused on revenue goals, maintaining a strong sales pipeline, providing detailed sales reports and forecasts, analyzing market trends and competitor activity, and contributing to broader revenue strategies at the hotel. The ideal candidate will bring at least 2-3 years of experience in hotel sales, with a strong background in business transient sales or corporate and group accounts, along with knowledge of revenue management and negotiation. Strong networking, relationship-building, communication skills, and proficiency with sales platforms like Delphi, Salesforce, PEP, Hilton, and Microsoft Office Suite are essential. The role demands someone who can work independently as well as part of a team and who holds a valid driver’s license for local travel to client appointments. This position is integral to consistently achieving monthly, quarterly, and annual revenue goals, maintaining a robust pipeline of corporate prospects, and delivering exceptional customer service and retention. Pyramid Global Hospitality offers an inclusive and supportive work culture, encouraging career growth and development in a globally recognized hospitality environment, making it a prime opportunity for driven sales professionals seeking to advance in the hospitality industry.