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Business Transient & Leisure Sales Manager - Hotel Polaris
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $60,000.00 - $70,000.00
Work Schedule
Standard Hours
Benefits
Group medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
flexible benefit plan
Colorado Family and Medical Leave Insurance Program
Employee assistance program
Paid Time Off
401(k) plan with Company Match
Complimentary team member meals
Complimentary room nights at CoralTree Hospitality managed properties
Job Description
Hotel Polaris at the U.S. Air Force Academy is a distinguished new hospitality landmark located in Colorado Springs. As part of the CoralTree Hospitality family, the hotel stands as an icon in the region, dedicated to delivering unparalleled guest experiences rooted in authentic service, luxury, and community integration. With a strategic location at one of the nation’s premier military institutions, Hotel Polaris offers unique opportunities to serve a diverse clientele including business travelers, leisure guests, and community members seeking distinctive hospitality experiences. Joining Hotel Polaris means becoming part of a team committed to excellence, innovation, and building vibrant connections within... Show More
Job Requirements
- Minimum 5 years experience in sales
- Strong organizational skills to plan sales missions, client events, and FAM trips
- Ability to complete administrative duties including paperwork and sales reporting
- Ability to analyze manual and automated sales reports
- Knowledge of PMS, Delphi, and other sales applications
- Understanding of in-house reporting and tracking booking activity
- Excellent verbal and written communication skills in English
- Ability to work independently and as part of a team
Job Qualifications
- Minimum 5 years experience in sales, preferably in hospitality or related fields
- Proven ability to build and maintain strong relationships with clients
- Excellent verbal and written communication skills in English
- Strong listening skills and attention to detail
- Proficiency with PMS, Delphi, and related software applications
- Experience planning sales missions, client events, and FAM trips
- Demonstrated ability to close sales and secure new business
- Ability to communicate confidently, concisely, and warmly
- Understanding of luxury service standards and guest expectations
- Ability to work independently and collaboratively in a team environment
- Knowledge of in-house reporting and tracking travel agent and wholesale booking activity
Job Duties
- Create, sustain, and strengthen relationships with corporate business travel managers, travel advisors, agency owners, consortia program managers, influencers
- Identify both local and national accounts that have business travel into the market
- Complete online RFPs for business transient accounts for both local and national travel accounts
- Enthusiastically represent the property brand and the associates that bring it to life
- Support the financial and cultural expectations of the property with integrity
- Exhibit the ability to introduce existing relationships to the property
- Innovate, identify, and enthusiastically create new contacts and develop sales leads through phone solicitation, sales calls, trade shows, etc.
- Be the keeper of the culture by responding to sales inquiries and contacting potential clients to build and nurture lasting relationships
- Be a market pro, understanding competitor strengths and weaknesses, economic trends, supply and demand, and strategically sell against our competition
- Maintain expert-level knowledge of the hotel amenities, venues, and options, and provide recommendations to create authentic and distinctively different experiences for our groups
- Anticipate guests' needs with prompt responses
- Create, execute, and support the operational aspects of business booked, such as generating proposals, writing contracts, and corresponding with customers
- Be a master organizer and maintain timely and accurate recordings of activity of appointments, calls made, and business leads
- Attend industry tradeshows, sales missions and networking events
- Take initiative to go beyond the ordinary and differentiate us from the competition, and create loyalty and excitement
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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