Business Operations Coordinator

Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, renowned for its dynamic and expanding portfolio of resort, travel club, and lifestyle travel brands. The company is dedicated to delivering exceptional travel experiences to millions of people around the globe, making vacations more accessible, enjoyable, and memorable. As a major player in the hospitality and tourism industry, Travel + Leisure Co. emphasizes innovation and growth, creating an engaging and fun workplace atmosphere where every day offers new learning opportunities and challenges. The company values its associates' contributions in achieving its mission to put the world on vacation, encouraging professional growth and a collaborative environment.\n\nThe Business Operations Coordinator role at Travel + Leisure Co. is a pivotal position within the operations department. This full-time role, located in a central location near the Anaheim Resort in California, is responsible for managing various operational functions related to tours, gifting, and contracts. This position requires a professional who is capable of maintaining smooth operational workflows in adherence to Travel + Leisure Standard Operating Procedures. The Business Operations Coordinator will play a critical role in ensuring a seamless and professional atmosphere that benefits guests, sales, and marketing staff alike.\n\nThe individual in this role will greet and qualify touring guests, validate guest information, assign tours to sales agents, and communicate necessary information to the Sales and Marketing departments. Exceptional customer service is vital, as the coordinator will answer inquiries, assist property owners with contract issues, and ensure guests receive the correct premiums after presentations. Attention to detail is crucial, as responsibilities include daily gift, tour, and contract reconciliation within multiple systems, data entry into reservation and reporting systems, and the preparation and balancing of financial transactions.\n\nThe coordinator also handles confidential property owner information in compliance with PII and PCI standards, prepares timeshare sales contracts, and provides comprehensive administrative support to sales staff and other internal departments including Sales, Marketing, HR, and Resort teams. This role requires meticulous organization and strong communication skills to support various teams effectively. No travel is required for this role, making it ideal for candidates seeking a stable office environment.\n\nTravel + Leisure Co. offers a competitive starting wage around $20.20 per hour, with the final rate based on experience, education, and skills. The company provides a broad range of benefits including medical, dental, vision coverage, a 401k plan with employer match, paid time off, and wellness programs. They foster an inclusive environment that values diversity, supports career development, and promotes community engagement. Join Travel + Leisure Co. and become part of a global team where hospitality is at the core of everything, and where your efforts help create vacation memories for travelers worldwide.