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Business Development Manager Refreshment Services

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $58,300.00 - $95,600.00
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Work Schedule

Standard Hours
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Benefits

weekly pay
401K with company match
Employee assistance program
Medical Plans
Prescription Plans
Dental plans
vision plans
FSA/HSA
Ongoing training and development programs
Bonus programs

Job Description

American Food & Vending is a well-established hospitality service provider with a rich history dating back over eighty years, beginning its operations in Ithaca, NY. As one of the largest privately held companies in the United States specializing in vending and catering services, it has grown from a local vending business to a national leader in the industry. The company operates as a family-owned boutique enterprise, emphasizing personalized service, innovative technology, and strong partnerships. Its expansion in 2012 to include American Dining Creations brought a new division focused on dining services, enhancing the company's ability to meet diverse client needs across corporate and institutional markets. With over 2,000 employees and a national ranking among the Top 50 Contract Management Companies, American Food & Vending is recognized nationwide for its commitment to excellence, hospitality, and culinary innovation.\n\nThe role of Business Development Manager (BDM) for Refreshment Services is a key strategic position responsible for driving new business growth within territory markets such as Indianapolis, IN. This dynamic role requires a seasoned sales professional who functions as a strategic hunter seeking opportunities in micro markets, vending, coffee, pantry, and water filtration solutions. The position involves managing the entire sales cycle, from identifying prospects and developing pipelines to designing customized refreshment solutions, handling proposals and RFP responses, negotiating contracts, and ensuring a seamless handoff to operations teams for smooth implementation. Success in the role is measured by new revenue growth, pipeline health, and client satisfaction, making it essential for the BDM to maintain accurate CRM forecasting and collaborate effectively with internal departments like Operations and Culinary. This full-cycle sales role offers the unique opportunity to work in a forward-thinking company that values innovation in hospitality services, providing a platform for professionals passionate about driving business success through consultative selling and strategic account management. American Food & Vending offers competitive compensation that varies by location and provides various benefits including weekly pay, 401K with company match, medical, dental, and vision plans, employee assistance programs, and ongoing training and development. The company is an equal opportunity employer committed to supporting its employees' growth and ensuring a diverse and inclusive workplace environment.

Job Requirements

  • bachelor’s degree in business administration or related field
  • minimum 3 years of B2B new business hunter sales experience in refreshment services or related facility/employee experience solutions
  • proficiency in CRM systems such as Salesforce or equivalent and Microsoft 365 tools
  • strong verbal and written skills
  • self-motivated and organized
  • valid driver’s license and ability to travel within assigned territory

Job Qualifications

  • bachelor’s degree in business administration or related field
  • minimum 3 years of B2B new business hunter sales experience in refreshment services or related facility/employee experience solutions
  • proven ability to manage the full sales cycle including prospecting, discovery, solutioning, proposals/RFPs, negotiation, and close
  • proficiency in CRM systems such as Salesforce or equivalent and Microsoft 365 tools
  • strong verbal and written skills with ability to present to executive audiences
  • self-motivated, organized, and able to work independently while collaborating with corporate leaders
  • valid driver’s license and ability to travel within assigned territory for site visits and client meetings

Job Duties

  • develop and execute a territory plan to identify and target ideal customer profiles within corporate and institutional markets
  • prospect and build a robust pipeline of qualified opportunities through outbound efforts, networking, and industry events
  • conduct consultative discovery to understand client needs and design tailored refreshment solutions that deliver measurable ROI
  • lead proposals and RFP responses end-to-end, including pricing strategy, presentations, and competitive positioning
  • negotiate contracts to secure profitable, scalable agreements aligned with company standards
  • maintain CRM discipline with accurate forecasting, activity tracking, and pipeline coverage greater than 3 times quota
  • collaborate cross functionally with Operations, Culinary, and Category teams to ensure smooth implementation and client success
  • stay current on product offerings, market trends, and competitor activity to position solutions effectively
  • perform other duties as assigned to support business growth

Job Criteria

Experience

Mid Level (3-7 years)


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