Business Account Executive

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $47,800.00 - $79,100.00
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
401(k)
Employee Discounts
Career development opportunities
Life insurance

Job Description

Charter Communications, operating under the Spectrum brand, is a leading provider of superior communication and entertainment products across the United States. Serving residential and business customers across 41 states, Spectrum offers a wide array of services, including Spectrum Internet, TV, Mobile, and Voice solutions. Beyond connectivity, Spectrum is dedicated to enriching local communities by providing access to local news, programming, and regional sports through Spectrum Networks, as well as offering innovative multiscreen advertising solutions via Spectrum Reach. The company is known for its customer-centric approach and commitment to maintaining a strong presence in the telecommunications industry while continuously expanding and improving its product offerings.

Joining Spectrum Business as an Account Executive means becoming an integral part of a dynamic sales team focused on driving growth and delivering essential communication solutions to small business clients. This role is field-based, requiring daily outside sales activities across an assigned territory to prospect and generate new business. Account Executives engage in consultative needs analyses to recommend tailored Spectrum Business solutions that meet the unique communication requirements of each client. The position supports a variety of Spectrum’s product lines including data, phone, video, and mobile services.

Account Executives are responsible for managing the full sales cycle from lead generation to deal closure, leveraging CRM tools like Salesforce to maintain accurate records and streamline processes. The role demands strong interpersonal and communication skills to cultivate lasting relationships with clients and internal teams, ensuring a seamless customer experience from sale to order execution and ongoing support. With an emphasis on adaptability and proactive communication, Account Executives at Spectrum Business consistently enhance the client journey by anticipating needs and responding promptly.

This position also offers a competitive compensation package, including a base salary typically ranging from $47,800 to $79,100, complemented by commission targets starting at $54,000. Spectrum values employee growth and well-being, providing a comprehensive pay and benefits package designed to support career development and personal health at every life stage. Employees thrive in a culture that values diversity, inclusion, and adherence to equal opportunity employment practices.

Working conditions for the Account Executive role primarily involve fieldwork with frequent driving and walking, complemented by occasional office-based activities. Applicants must possess a valid state driver’s license, a safe driving record, and reliable personal transportation. This is a unique opportunity for candidates who thrive in fast-paced environments, are goal-oriented, and passionate about leveraging their sales expertise within the telecom industry to contribute to the success of local small businesses. Spectrum is committed to fostering career advancement for all team members, supporting professional growth pathways in a vibrant and inclusive workplace.

Job Requirements

  • Ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future
  • Bachelor’s degree in business, marketing or related field, or equivalent years of experience
  • 2+ years of sales experience or telecom/technical industry experience
  • Ability to read, write, speak and understand English
  • Valid and active state driver’s license
  • Reliable personal vehicle and car insurance
  • Willingness for daily field-based work with frequent driving and walking
  • Effective multitasking and time management skills

Job Qualifications

  • Bachelor’s degree in business, marketing or related field, or equivalent years of experience
  • 2+ years of sales experience or 2+ years of telecom or technical industry experience
  • Ability to read, write, speak and understand English
  • Demonstrated verbal, written and interpersonal communication skills
  • Driven, professional and determined character
  • Valid and active state driver’s license with safe driving record
  • Reliable personal vehicle and car insurance
  • Business to business outside sales experience, exceeding goals, in telecommunications or technical industry preferred
  • Experience utilizing CRM systems (SalesForce)
  • Experience with Microsoft Office (Excel, Word, PowerPoint, Outlook)

Job Duties

  • Prospect and generate new business sales by engaging small businesses within assigned sales territory
  • Conduct consultative needs analyses to identify and recommend Spectrum Business solutions that address client communication requirements
  • Achieve sales and product targets across data, phone, video and mobile services by guiding leads from first contact through final sale
  • Maintain accurate records of sales activities, presentations and closed deals using required software and tools
  • Collaborate with other business groups to ensure seamless order execution and exceptional customer service
  • Attend sales meetings and training sessions to stay current with Spectrum’s products and strategies
  • Consistently simplify and enhance the customer experience through proactive communication and support

Job Criteria

Experience

Mid Level (3-7 years)


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