Bushelp

Honolulu, HI, USA|Remote

Job Overview

Employment Type

Part-time

Compensation

Hourly

Range $16.00 - $17.38

Benefits

Medical insurance

retirement plans

Paid Time Off

sick leave

Life insurance

Disability Coverage

wellness programs

Job Description

Sheraton Hotels & Resorts, part of the Marriott International portfolio, is an established global hospitality brand known for delivering exceptional guest experiences and creating a sense of community across its more than 400 properties worldwide. Located at 120 Kaiulani Ave, Honolulu, Hawaii, this Sheraton property brings a blend of warm Hawaiian hospitality and world-class service to its guests. The focus on cultural diversity, employee growth, and guest satisfaction positions Sheraton as a welcoming and dynamic workplace for those passionate about the hospitality industry.

This part-time Food and Beverage service role offers an hourly pay range of $16.00 to $17.38, with eligibility for tips. The position is non-management and requires a high level of professionalism and courteous service to all guests. The role involves assisting in food and beverage service by maintaining cleanliness and order at tables, serving guests with items such as water, bread, and coffee, and ensuring a pleasant dining atmosphere. Attention to detail is crucial, from setting and breaking down stations, inspecting the cleanliness of tableware, to adhering strictly to health and safety protocols.

Candidates in this role will be integral in supporting daily restaurant operations, contributing to the overall guest experience by anticipating guest needs, welcoming guests by name when possible, and maintaining positive relationships with team members. Physical demands include standing for extended periods, moving and lifting objects up to 50 pounds, and navigating service areas with care and professionalism. The role requires flexibility and cooperation to perform additional duties as requested by supervisors, emphasizing teamwork and communication skills.

Joining Sheraton means becoming part of a vibrant, inclusive community where diversity is celebrated, and every employee is valued. The company actively promotes equal employment opportunities without discrimination. Employees benefit from a range of comprehensive wellness programs, including medical care, retirement plans, paid time off or sick leave, life insurance, and disability coverage. This commitment enhances work-life balance and supports employees in reaching their full potential.

For those seeking a fulfilling career in hospitality that values personal development, guest engagement, and multicultural teamwork, this Food and Beverage service role at Sheraton Honolulu is an excellent opportunity to grow your skills in a supportive and globally connected environment. Whether you are starting your career or looking to advance within Marriott International, Sheraton offers a platform where you can deliver outstanding service and be part of creating memorable experiences for guests from around the world.

Job Requirements

High school diploma or equivalent
Ability to work in a fast-paced environment
Ability to provide friendly and courteous guest service
Physical stamina to perform job duties including standing and lifting
Ability to follow company policies and procedures
Flexibility to work varied shifts
Ability to communicate effectively in Spanish and English preferred
No prior supervisory experience required
No certifications required

Job Qualifications

High school diploma or GED equivalent
No prior work experience required
Customer service skills
Ability to communicate clearly and professionally
Ability to work in a team environment
Physical ability to stand and walk for extended periods
Ability to lift and maneuver up to 50 pounds
Attention to detail
Willingness to follow health and safety standards

Job Duties

Provide professional, courteous, and efficient food and beverage service to guests
Clean and set tables and stations, perform related food service tasks including general cleaning and setup
Serve water, bread, and coffee, greet guests by name when possible
Stack trays properly for efficient bussing, ensure safety standards are maintained at all times
Complete closing duties including storing reusable goods, breaking down supplies, cleaning equipment and areas, replenishing items, locking refrigerators, turning off lights, closing doors, and completing daily cleaning checklists
Set up, store, and maintain work areas
Inspect cleanliness and presentation of china, glass, and silverware before use
Maintain cleanliness of work areas throughout the day, practice clean procedures during the cleaning process, comply with health and safety standards
Comply with company safety policies, maintain professional uniform and personal appearance, protect company assets
Welcome and attend to guests according to company standards, anticipate and respond to guest service needs, sincerely thank guests
Develop and maintain positive working relationships, support team goals
Communicate clearly and professionally
Visually verify information in various formats
Stand, sit, or walk for extended periods
Move, lift, transport, push, pull, and place objects up to 50 pounds without assistance
Grasp, turn, and manipulate objects requiring fine motor skills and hand-eye coordination
Navigate inclines, stairs, and ramps
Reach above head and below knees using bending, twisting, pulling, and tilting motions
Perform other reasonable job duties as requested by supervisors