Job Overview

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Compensation

Salary
Range $43,000.00 - $58,000.00
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Benefits

Medical insurance
Vision Insurance
401k with employer match
Life insurance
Paid Time Off
Paid holidays
Free Meals
Discounted meals
Employee Discounts

Job Description

Chukchansi Gold Resort & Casino is a premier integrated resort located in California's Central Valley, offering a vibrant destination that combines world-class gaming, luxurious accommodations, and lively entertainment. Renowned as the Valley's number one local employer, Chukchansi Gold prides itself on delivering exceptional service to thousands of guests each year, creating memorable experiences through its broad spectrum of amenities and high standards of hospitality. With a commitment to employee satisfaction, the resort invests heavily in its team members by providing competitive wages and an exceptional benefits package valued at $43,000 to $58,000 in addition to base pay. These benefits include comprehensive medical coverage, vision care, life insurance, a 401K plan with employer match and immediate vesting, paid time off, reduced workday hours, and various perks that contribute to a balanced and rewarding work environment.

The Team Member role at Chukchansi Gold Resort & Casino is integral to maintaining the high standards of customer service and operational excellence that define the property. This role primarily focuses on ensuring a superior dining experience through efficient and courteous table service and cleanliness. Responsibilities include cleaning and resetting tables, monitoring guest needs, and assisting other food service personnel with a proactive and attentive approach. Team Members are expected to provide courteous interactions with guests, contributing to an inviting and professional atmosphere. The position requires collaboration with hosts, supervisors, servers, kitchen staff, and other team members to ensure smooth venue operations and customer satisfaction. Position holders are also responsible for adhering strictly to health and sanitation regulations, maintaining food safety certification, and contributing to the general cleanliness of the restaurant environment.

This employment opportunity emphasizes dependability, professionalism, and commitment to teamwork and personal development. Success in this role requires an ability to manage time efficiently, maintain a clean and organized workspace, communicate effectively with guests and co-workers using tact and diplomacy, and exhibit a genuine desire to help others and enhance the overall operational productivity. The work environment is characterized by a moderate noise level and includes occasional exposure to a smoke-filled casino floor, necessitating adaptability and resilience.

This role at Chukchansi Gold Resort & Casino offers not only a chance to join a highly respected employer in the hospitality industry but also a comprehensive benefits package and a supportive work culture that values employee contributions. Team Members enjoy a range of additional perks such as free and discounted meals, paid holidays, gifts, raffles, and discounts on memberships and local attractions including Costco, the Monterey Bay Aquarium, Six Flags, Verizon Wireless, and Chukchansi Park. This role is perfect for candidates seeking a dynamic work atmosphere where exceptional customer service is rewarded and career growth is encouraged.

Job Requirements

  • high school diploma or GED preferred
  • one to three months related experience and/or training
  • strong organizational and interpersonal skills
  • ability to read and interpret safety rules, operating and maintenance instruction, and procedure manuals
  • ability to write routine reports and correspondence
  • ability to speak effectively before groups of customers or team members
  • ability to add, subtract, multiply, and divide in all units of measure
  • ability to compute rate, ratio, and percent
  • ability to interpret bar graphs
  • ability to solve practical problems and deal with concrete variables
  • ability to interpret instructions in written, oral, diagram, or schedule form
  • ability to stand and walk regularly
  • ability to use hands to finger, handle, or feel
  • frequently lift and/or move up to 50 pounds
  • specific vision abilities including close, distance, color, peripheral vision, depth perception, and ability to adjust focus

Job Qualifications

  • high school diploma or GED preferred
  • one to three months related experience and/or training
  • strong organizational and interpersonal skills
  • ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals
  • ability to write routine reports and correspondence
  • ability to speak effectively to groups of customers or team members
  • basic mathematical skills including adding, subtracting, multiplying, dividing, and interpreting graphs
  • ability to solve practical problems with limited standardization

Job Duties

  • Interact effectively with the public and team members
  • perform excellent customer service at all times
  • clear and reset tables according to venue standards
  • approach newly seated customers and serve bread, butter, water in a courteous manner
  • assist food servers during meal service and clear dishes promptly
  • maintain compliance with health and sanitation standards and food safety certification
  • perform teamwork with hosts, supervisors, food servers and kitchen staff to ensure smooth operations
  • assist food runners and dishwashers as needed
  • maintain restaurant cleanliness and stock side stations
  • respond to reasonable requests made by management

Job Criteria

Experience

No experience required


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