Job Overview

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Benefits

retirement matching
Tuition Reimbursement
Flexible spending account
Paid Time Off
Student Loan Forgiveness
Onsite fitness centers
Referral Bonus

Job Description

VIA Metropolitan Transit is an essential public transportation provider serving San Antonio and its surrounding areas. As a cornerstone of local transit, VIA is dedicated to ensuring safe, reliable, and accessible bus services that connect thousands of residents daily to jobs, schools, healthcare facilities, and recreational destinations. With a focus on innovation, service excellence, and community engagement, VIA is committed to fostering an inclusive environment that values diversity and supports career growth for its employees. The organization boasts a comprehensive benefits package and a culture that prioritizes safety, collaboration, and professional development. For individuals passionate about making a positive impact and driving meaningful change in their communities, VIA offers a unique and rewarding workplace experience.

The role of a Bus Operator at VIA Metropolitan Transit goes beyond simply driving a bus. It is a dynamic position that requires a combination of safe vehicle operation, outstanding customer service, and effective communication. Operators are entrusted with the responsibility of transporting passengers efficiently while maintaining high safety standards at all times. This role offers the chance to engage with a diverse range of individuals, promote accessibility for riders with special needs, and uphold the organization's commitment to professionalism. Successful candidates will enjoy a work environment with varied schedules, opportunities for advancement, and the potential to earn incentive bonuses, including up to $4,000 as an incentive bonus and referral bonuses of up to $1,000. Overall, this position is ideal for candidates who are safety-conscious, customer-service oriented, and eager to build a meaningful career in public transit.

Job Requirements

  • Valid Texas Driver's License at hire
  • three years of driving experience
  • two years of customer service experience
  • minimum age of 21
  • clean driving record
  • ability to obtain a Commercial Driver's License (Class B)
  • excellent communication skills
  • problem-solving abilities
  • customer service orientation
  • commitment to safety

Job Qualifications

  • At least 21 years old
  • clean driving record
  • ability to obtain a Commercial Driver's License (Class B)
  • three years of driving experience
  • two years of customer service experience
  • excellent communication skills
  • strong problem-solving abilities
  • customer-focused mindset
  • commitment to safety

Job Duties

  • Safely and efficiently operate buses
  • provide outstanding customer service
  • assist passengers with special needs
  • communicate with dispatch regarding routes and emergencies
  • perform pre-trip inspections and report maintenance needs
  • maintain bus cleanliness and safety
  • adhere to professional standards of conduct and appearance

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