Bus Operator (Full-Time & Part-Time)

CARTA, the Chattanooga Area Regional Transportation Authority, is a vital public transit agency dedicated to providing safe, reliable, and efficient transportation services to residents and visitors of Chattanooga, Tennessee. As a key player in the region's public transit system, CARTA operates a comprehensive network of fixed-route buses and shuttles that connect diverse communities with vital destinations including workplaces, schools, medical centers, and recreational areas. Committed to enhancing mobility and accessibility, CARTA continually invests in modernizing its fleet, expanding service routes, and promoting environmentally-friendly transit solutions. The organization prides itself on fostering an inclusive and diverse workplace, where employees are encouraged to contribute to our mission of improving the quality of life across the region through exceptional transit services.

The role of Bus Operator at CARTA is a full-time, non-exempt position located in Chattanooga, Tennessee, offering competitive hourly pay ranging from $23.35 to $27.47 based on experience and shift assignments. Reporting directly to the Transportation Manager, the Bus Operator plays a crucial role in ensuring safe and efficient operation on assigned fixed routes and shuttle services. This position requires a blend of technical driving skills and superior customer service abilities, as operators are the face of CARTA to the public. Day-to-day responsibilities include adhering to scheduled routes and times, assisting passengers, particularly those with disabilities or special needs, and collecting fares effectively. Operators must maintain constant communication with dispatch and CARTA personnel, operate accessibility equipment properly, and be vigilant in reporting incidents or mechanical issues promptly to ensure safety and minimal service disruption.

This hands-on role demands a high level of responsibility, a commitment to safety standards, and the ability to remain calm and professional under pressure. Operators must be skilled in managing a large vehicle under diverse weather and traffic conditions and possess the interpersonal skills required to engage diplomatically with passengers and coworkers alike. Knowledge of Department of Transportation regulations and possession of a valid commercial driver’s license (minimum Class B with Passenger endorsement) are essential. CARTA supports continuous improvement and professional development, and as such, the Bus Operator role serves as an excellent opportunity for individuals looking to build a career within public transportation or related fields. Working in person, the position contributes directly to the community’s well-being by promoting accessible and efficient public transit options that help reduce traffic congestion and environmental impact.