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Bus Crew / Busser

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Rotating Shifts
Day Shifts
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Benefits

flexible schedule
Employee Discounts
meal provided
training provided
Opportunity for advancement

Job Description

This opportunity is with a dynamic and customer-focused restaurant that values exceptional service and teamwork. The establishment prides itself on offering an inviting atmosphere where guests feel welcomed from the moment they arrive. Known for a commitment to quality dining and attentive care, the restaurant seeks individuals who embody professionalism, enthusiasm, and a dedication to enhancing the guest experience.

The Bus Crew role is an essential position within the restaurant team, responsible for assisting in maintaining a seamless dining experience. This position primarily involves greeting guests upon arrival, ensuring tables are promptly cleared and reset, and supporting the service staff throughout the meal service. As a critical member of the front-of-house team, the Bus Crew helps in creating an environment where guest satisfaction is a top priority by keeping the dining area tidy and assisting servers with various tasks.

In this role, individuals will be expected to manage their service areas efficiently, maintaining cleanliness and orderliness at all times. The Bus Crew is also entrusted with regularly checking and cleaning restrooms, responding to guest inquiries, and supporting overall operations as needed. This position does not require prior restaurant experience, making it an excellent opportunity for those looking to start a career in hospitality or seeking a flexible role within a fast-paced restaurant environment. The role demands physical stamina, as it involves standing for extended periods as well as lifting and moving items regularly.

Working closely with servers, hosts, and management, the Bus Crew contributes significantly to customer satisfaction by ensuring that the dining environment is pleasant and welcoming. This collaborative role also offers the chance for individuals to develop valuable skills in guest interaction, teamwork, and restaurant operations, potentially paving the way for future advancement within the company. If you enjoy a dynamic work setting and have a friendly demeanor, this position offers a fulfilling experience in the hospitality industry.

Job Requirements

  • No previous restaurant experience required
  • Have working knowledge of the predominant language(s) of our guests
  • Be able to lift, reach, bend and stoop
  • Be able to work in a standing position for long periods of time (up to 5 hours)

Job Qualifications

  • No previous restaurant experience required
  • Have working knowledge of the predominant language(s) of our guests
  • Be able to lift, reach, bend and stoop
  • Be able to work in a standing position for long periods of time (up to 5 hours)

Job Duties

  • Obtain service area assignment at the beginning of each shift
  • Promptly greet guests as they are seated and bring bread, butter and water to table
  • Remove used tableware between and provide tableware for next course
  • Clear tables after guests
  • Take tableware to dishroom and place silverware, dishes, glassware, etc. in appropriate areas for washing
  • Between seatings promptly clean table tops, chairs and booths
  • Check floor and clean as required
  • Reset and arrange tabletop
  • Inspect assigned restroom every 30 minutes and clean as needed
  • Respond appropriately to guest requests
  • Communicate guest requests to server as needed
  • Communicate with server and hostess to assure efficient seating, table utilization and customer service
  • Assist server as needed with food delivery, especially with large parties and during peak periods
  • Thank guests as they are leaving
  • Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor

Job Criteria

Experience

No experience required


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