
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $16.31 - $21.75
Work Schedule
Standard Hours
Benefits
Health Insurance
Retirement Plan
Paid Time Off
Employee Discounts
Training and Development
Employee assistance program
meal discounts
Job Description
The St. Regis New York is a prestigious luxury hotel located at Two East 55th Street at Fifth Avenue in New York City. As part of the renowned St. Regis Hotels & Resorts collection under Marriott International, the hotel embodies timeless glamour combined with a vanguard spirit, offering exquisite and bespoke experiences to its distinguished guests. Established originally by John Jacob Astor IV, the St. Regis brand has a long-standing tradition of uncompromising service quality that balances classic sophistication with modern sensibility. With over 50 luxury hotels and resorts worldwide, St. Regis is committed to maintaining its reputation for excellence through a team of gracious hosts who deliver flawless guest services, including their signature Butler Service.
The opportunity available at The St. Regis New York is for a full-time Food and Beverage team member position within the non-management category. This role is integral to the smooth operation of the hotel's food and beverage outlets, ensuring guests receive professional, courteous, and efficient service at all times. The position offers an hourly wage ranging from $16.31 to $21.75 and includes tip eligibility, reflecting the importance placed on quality guest interactions.
As a Food and Beverage team member, you will be responsible for presenting food and beverage service to all guests with professionalism, which includes setting and cleaning tables in the dining area, serving water, bread, and coffee, and greeting guests personally whenever possible. The role requires attention to detail in maintaining the cleanliness and presentation of all utensils such as china, glass, and silverware. Efficient and safe handling of trays and equipment is also a key part of the job, along with completing closing duties such as restocking items, cleaning equipment and areas, and locking storage and refrigeration units.
This position emphasizes adherence to health, safety, and security protocols, including reporting any incidents or unsafe conditions. You will be expected to maintain a clean and professional appearance, uphold the confidentiality of proprietary information, and protect company assets. Guest interaction is highly valued, requiring clear and professional communication as well as telephone etiquette. Collaboration with team members to support common goals and positive working relationships is central to the role. The physical demands include standing, sitting or walking for extended periods, and the ability to move or lift objects weighing up to 50 pounds, as well as moving over various surfaces and performing physical activities such as bending, twisting, and stooping.
The St. Regis New York promotes diversity, inclusion, and equal opportunity employment, encouraging applications from individuals of all backgrounds. With an emphasis on quality, luxury service, and a supportive work environment, this role is an excellent starting point or career development opportunity for those passionate about hospitality and guest service in one of the world’s most iconic hotels.
The opportunity available at The St. Regis New York is for a full-time Food and Beverage team member position within the non-management category. This role is integral to the smooth operation of the hotel's food and beverage outlets, ensuring guests receive professional, courteous, and efficient service at all times. The position offers an hourly wage ranging from $16.31 to $21.75 and includes tip eligibility, reflecting the importance placed on quality guest interactions.
As a Food and Beverage team member, you will be responsible for presenting food and beverage service to all guests with professionalism, which includes setting and cleaning tables in the dining area, serving water, bread, and coffee, and greeting guests personally whenever possible. The role requires attention to detail in maintaining the cleanliness and presentation of all utensils such as china, glass, and silverware. Efficient and safe handling of trays and equipment is also a key part of the job, along with completing closing duties such as restocking items, cleaning equipment and areas, and locking storage and refrigeration units.
This position emphasizes adherence to health, safety, and security protocols, including reporting any incidents or unsafe conditions. You will be expected to maintain a clean and professional appearance, uphold the confidentiality of proprietary information, and protect company assets. Guest interaction is highly valued, requiring clear and professional communication as well as telephone etiquette. Collaboration with team members to support common goals and positive working relationships is central to the role. The physical demands include standing, sitting or walking for extended periods, and the ability to move or lift objects weighing up to 50 pounds, as well as moving over various surfaces and performing physical activities such as bending, twisting, and stooping.
The St. Regis New York promotes diversity, inclusion, and equal opportunity employment, encouraging applications from individuals of all backgrounds. With an emphasis on quality, luxury service, and a supportive work environment, this role is an excellent starting point or career development opportunity for those passionate about hospitality and guest service in one of the world’s most iconic hotels.
Job Requirements
- High school diploma or G.E.D. equivalent
- Ability to stand, sit or walk for extended periods
- Ability to move, lift, carry, push, pull and place objects weighing up to 50 pounds without assistance
- Willingness to adhere to cleanliness, safety, and operational standards
- Professional appearance and good communication skills
- Ability to perform physical tasks including reaching overhead, bending and stooping
- Ability to follow company policies and report unsafe conditions
- Ability to work full time
- Ability to perform closing duties and routine cleaning tasks
Job Qualifications
- High school diploma or G.E.D. equivalent
- No related work experience required
- No supervisory experience required
- Ability to follow all company and safety and security policies and procedures
- Good communication skills including clear and professional speech and telephone etiquette
- Ability to develop and maintain positive working relationships
- Ability to stand, sit or walk for extended periods
- Ability to move, lift, carry, push, pull, and place objects up to 50 pounds without assistance
- Capacity to grasp, turn and manipulate objects requiring fine motor skills and hand-eye coordination
- Ability to work efficiently in a team environment
Job Duties
- Provide professional, courteous and efficient presentation of food and beverage service to all guests
- Clean and set up tables in the outlet and perform other food service related duties including general cleaning and set up
- Serve water, bread and coffee and greet guests by name whenever possible during the course of meal service
- Stack trays properly for efficient unloading for stewarding and ensure proper safety standards at all times
- Complete closing duties including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors, and completing daily cleaning checklist
- Set up, stock, and maintain work areas
- Inspect the cleanliness and presentation of all china, glass, and silver prior to use
Job Criteria
Experience
No experience required
Job Location
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