Bus Assistant

Cleveland, OH, USA|

Job Overview

Compensation

Hourly

Exact $17.13

Benefits

Medical insurance

Dental Insurance

Vision Insurance

Life insurance

Holiday pay

Paid Time Off

Retirement Plan

Job Description

Durham School Services, operating under the umbrella of Summit School Services, is a leading provider of student transportation services across North America. With its corporate headquarters based in Warrenville, Illinois, the company manages more than 250 local customer service centers and regional operations teams to ensure the highest standards in transportation safety, quality, and service. Durham School Services is committed to creating safe, reliable, and positive transportation experiences for students while fostering strong employee and customer relationships. Their operations emphasize ethical best practices, safety, and professional integrity. The company offers a competitive pay rate starting at $17.13 per hour, accompanied by a comprehensive benefits package that includes medical, dental, and vision insurance, life insurance, holiday pay, paid time off, and retirement savings opportunities. This role is based in Eastlake, Ohio, reflecting the company’s extensive reach in providing essential school transportation services throughout diverse communities.

The Bus Assistant position at Durham School Services is an outstanding opportunity for individuals passionate about student safety and customer service. No prior experience is necessary as the company provides comprehensive training to support new hires in excelling at their duties. The role is vital in supporting bus drivers by ensuring the safe boarding, seating, conduct, and disembarkation of students during transportation. The assistant acts as a responsible guardian, helping children with disabilities, properly securing seat belts, car seats, or wheelchairs, and ensuring a safe environment throughout the ride. Beyond safety, the Bus Assistant serves as a positive role model, encouraging good behavior and respect among students, maintaining order, and effectively managing pupil behavior in line with company policies. Assisting during emergencies, maintaining cleanliness on the bus, and completing administrative paperwork promptly rounds out the responsibilities of the position.

Durham School Services emphasizes integrity and professionalism; Bus Assistants are expected to represent the company well in interactions with fellow employees, parents, school personnel, and the larger community. Timeliness, physical readiness, and attentiveness to safety procedures are crucial to this role. The company’s dedication to diversity and equal opportunity ensures that hiring decisions focus on business needs, job requirements, and individual qualifications, fostering an inclusive work environment representative of the communities served. In joining Durham School Services, employees contribute to a mission centered on child safety and service excellence while also accessing robust employee benefits and a supportive work culture. This is a fulfilling position for those dedicated to making a positive difference in student transportation services, offering professional growth within a respected and well-established organization.

Job Requirements

Must be at least 18 years of age
for New York School Bus Assistants, must be at least 19 years of age per state law
must meet physical and medical requirements
must satisfactorily complete and pass all training and attend safety meetings and in-service meetings in order to remain qualified
must have a high degree of attention to detail and considerable dexterity to safely use various types of restraints, secure wheelchairs, etc.
ability to relate to and work well with children
ability to maintain effective pupil behavior management
high level of professionalism and diplomacy skills to work with students, fellow employees, parents, and school district personnel
strong communication and interpersonal skills
ability to lift and assist students when necessary

Job Qualifications

Must be at least 18 years of age
must meet physical and medical requirements
must satisfactorily complete and pass all training and attend safety meetings and in-service meetings to remain qualified
must have a high degree of attention to detail and considerable dexterity to safely use various types of restraints and secure wheelchairs
ability to relate to and work well with children
ability to maintain effective pupil behavior management
high level of professionalism and diplomacy skills to work with students, fellow employees, parents, and school district personnel
strong communication and interpersonal skills
ability to lift and assist students when necessary

Job Duties

Assist students with entering or exiting the bus in a safe manner
exhibits the highest ethical best practices and personal integrity
shares concerns about suspicious or inappropriate behavior with their supervisor or manager
seat students safely using needed seat belts, car seats or wheelchair restraints
serve as a role model for students in demonstrating a positive attitude, good moral character, and integrity
monitor passengers at all times to ensure safety regulations and student conduct rules are followed
exercise student management through communication and discipline per company policy
document and report any violations or conduct concerns to appropriate authority
physically assist passengers in evacuation of the vehicle in case of emergency
ensure that children take their belongings with them when leaving the bus
assist driver in keeping the interior of the assigned vehicle clean and presentable
complete all required paperwork and submit to the appropriate employee/department in a timely manner
display the highest ethical and professional behavior in working with fellow employees, supervisors, parents, and school personnel
present a neat and professional appearance at all times
report to duty on time and perform all responsibilities in a safe manner
attend all assigned training, safety meetings, and in-service meetings
other duties as assigned