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Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
401(k) Plan
Career development opportunities
Employee assistance program
Job Description
Onvo is a well-established network of travel plazas, restaurants, and hotels with numerous locations across Pennsylvania and New York. Recognized for its commitment to providing travelers with high-quality services and amenities, Onvo offers a diverse range of opportunities in hospitality and retail sectors. With locations spread across Northeast Pennsylvania (NEPA), Central Pennsylvania, and New York, Onvo is dedicated to creating a welcoming environment for its customers while fostering a positive and growth-oriented workplace for its employees. The company prides itself on delivering excellent customer service and ensuring that every visitor experiences comfort, convenience, and satisfaction during their travels.
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Job Requirements
- Must be at least 16 years of age
- Physically capable of standing for long hours
- Ability to read, write and speak English language
Job Qualifications
- High school diploma or equivalent preferred
- Previous customer service or retail experience an asset
- Strong verbal communication skills
- Ability to work effectively in fast-paced environments
- Basic knowledge of food safety and sanitary practices helpful
- Team-oriented with positive attitude and dependability
Job Duties
- Greets every customer in a quick and courteous manner
- Provides a pleasant dining experience to all customers and responds to inquiries timely
- Handles all customer complaints according to company policies
- Develops and maintains product knowledge and provides product recommendations
- Follows sanitary practices for food handling and cleanliness
- Ensures compliance with operational standards and company policies
- Sustains consistent high quality of food preparation and service
- Maintains proper uniform and appearance standards
- Works effectively with others in a positive and cooperative manner
- Assists other associates and helps new associates learn job skills
- Communicates concerns to management timely
- Operates point-of-sale equipment and processes sales accurately
- Receives and stocks merchandise according to company policy
- Lifts up to 50 pounds following proper lifting procedures
- Ensures stock is clean, faced, and presentable
- Applies FIFO system for receiving and stocking
- Removes and records damaged or out-of-date stock
- Follows portion control and minimizes loss
- Controls store premises to minimize loss and theft
- Secures premises upon closing
- Maintains high cleanliness standards
- Cleans floors, walls, counters, kitchen, and service equipment
- Removes trash and cleans customer service area including restrooms and parking lot
- Performs duties safely to protect workers and customers
- Complies with all safety policies and uses materials handling procedures
- Reports unsafe practices to management
Job Criteria
Experience
No experience required
Job Location
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