GPS HOSPITALITY logo

Burger King Restaurant General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $47,100.00 - $64,900.00
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Strong performance-based bonus program
regular performance reviews
health benefits
Life benefits
Hsa program
Generous Paid Time Off
Employee Rewards & Recognition Program
Career development through structured training programs

Job Description

GPS Hospitality is a leading restaurant management company dedicated to providing outstanding dining experiences through a focus on quality, service, and cleanliness. With multiple restaurant locations, including a position open in Jackson, Mississippi, GPS Hospitality prides itself on a supportive and positive work environment where employees are valued and encouraged to grow. The company emphasizes performance-driven results and team collaboration to meet financial and operational goals. Known for its inclusive corporate culture and commitment to equal opportunity employment, GPS Hospitality ensures that all individuals have a chance to contribute and excel regardless of background or personal circumstances.

The role of Restaurant General Manager (RGM) at GPS Hospitality is a vital leadership position within the restaurant industry. The RGM is responsible for the entire operation of the restaurant, ensuring that all company standards for quality, service, safety, and cleanliness are consistently met. This is a hands-on management role where leadership is exercised through building and coaching a team of managers and staff. The successful candidate will take ownership of key performance indicators including sales, profitability, cash controls, staffing, and customer satisfaction.

RGMs are expected to execute accurate labor and sales projections, develop effective employee schedules, and maintain a safe and inviting environment for guests and employees. The position offers a performance-based bonus structure, rewarding those who achieve or exceed operational and financial goals. This includes hitting sales and profit budgets consistently, implementing restaurant controls such as inventory and cash handling, and fostering strong public relations within the local community.

Beyond daily operations, the RGM acts as a brand ambassador by engaging with customers and community organizations to build the restaurant’s reputation and business. They also ensure compliance with government regulations including food safety, employment laws, and cash policies. Training and development of assistant managers and management trainees is an important part of the role, positioning the restaurant for sustainable success through a skilled leadership pipeline.

In return, GPS Hospitality provides a dynamic workplace environment characterized by teamwork, individual recognition, and opportunity for advancement. Benefits include comprehensive health and life coverage, HSA programs, paid time off, and regular performance reviews to support employee success and satisfaction. Through structured training programs, RGMs can further their career development within a leading hospitality brand. This opportunity is suited for experienced restaurant general managers who thrive under pressure, possess exceptional customer service skills, and uphold the highest operational standards.

Job Requirements

  • 3-5 years of general manager experience in a restaurant or retail setting
  • High school diploma or GED preferred
  • Excellent customer service skills
  • Must be able to perform under pressure in a high-volume setting
  • Must have reliable vehicle and valid driver's license
  • Must be at least 18 years of age & authorized to work in the US
  • ServSafe certification preferred

Job Qualifications

  • 3-5 years of general manager experience in a restaurant or retail setting
  • Excellent customer service skills
  • ServSafe certification preferred
  • Proven leadership and team management abilities
  • Strong critical thinking and problem-solving skills
  • Ability to effectively manage financial and operational aspects of a restaurant
  • Excellent communication and interpersonal skills

Job Duties

  • Ensure team provides outstanding service and satisfied guests
  • Hire, train and coach the restaurant team
  • Utilize GPS Hospitality systems to run a high-quality restaurant, especially accurate projections and great schedules
  • Implement restaurant controls, especially cash & inventory
  • Frequent contact, both inside and outside the restaurant, with the public, business, and various community organizations to develop and improve the restaurant's public relations
  • Meet standards for speed of service, food safety and cleanliness
  • Demonstrate strong critical thinking skills
  • Maintain a clean and safe working environment and ensure all equipment is clean and maintained
  • Work all shifts (breakfast, lunch, dinner late night & weekends) each week. Work at least one (1) full weekend each period
  • Follow all government regulations, employment law, food safety, operations policies and cash policies and implement all accounting controls
  • Supervise in accordance with GPS values, traits and behaviors
  • Communicate effectively with all levels of management about plans, progress and problems
  • Successfully implement all marketing promotions
  • Participate in the implementation of company policies, standards, training and management development
  • Train and develop the capabilities of Assistant Managers and Manager Trainees in the areas of management skills and technical knowledge to provide for growth

Job Criteria

Experience

Mid Level (3-7 years)


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