GPS HOSPITALITY logo

Burger King Restaurant General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $49,700.00 - $68,600.00
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Work Schedule

Rotating Shifts
Weekend Shifts
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Benefits

Strong, performance-based bonus program
regular performance reviews
Health & Life Benefits
Hsa program
generous paid time off benefits
Employee Rewards & Recognition Program
Career development through structured training programs

Job Description

GPS Hospitality is a reputable and growing hospitality company specializing in managing and operating a diverse portfolio of restaurants. With a commitment to delivering exceptional dining experiences, GPS Hospitality emphasizes high standards of quality, service, and cleanliness in all its establishments. The company prides itself on fostering a welcoming and supportive work environment where team members are valued and encouraged to grow professionally. As a dynamic player in the restaurant industry, GPS Hospitality focuses on operational excellence and customer satisfaction, ensuring that every restaurant under its management consistently meets and exceeds industry benchmarks.

The role of a Restaurant General Manager (RGM) at GPS Hospitality is vital to the success of each restaurant. The RGM is responsible for leading the daily operations of the restaurant and ensuring that it aligns with GPS Hospitality’s standards. This leadership position requires not only overseeing the overall functionality of the restaurant but also working collaboratively with a team of managers to achieve operational and financial goals. The RGM's duties span from managing profit and loss statements to maintaining safety and cleanliness standards, as well as hiring, training, and coaching service-oriented staff and shift leaders.

The Restaurant General Manager position offers a unique opportunity to lead a diverse team in a fast-paced environment that values excellence and accountability. The RGM is expected to be hands-on, working across all shifts, including breakfast, lunch, dinner, late nights, and weekends, ensuring consistent performance and guest satisfaction throughout the week. In addition to operational responsibilities, the RGM plays a critical role in community engagement by fostering strong public relations with local businesses and organizations.

Performance-based bonuses reward RGMs for meeting sales and profit budgets, reflecting the company's commitment to recognizing and incentivizing outstanding leadership and operational success. This position demands strong critical thinking, excellent communication skills, and the ability to manage multiple priorities under pressure. The RGM is also responsible for implementing company policies, food safety regulations, and cash handling procedures, maintaining tight restaurant controls, and actively contributing to marketing initiatives.

Overall, the Restaurant General Manager role at GPS Hospitality is designed for a driven and experienced leader who thrives in a high-volume setting and is passionate about delivering exceptional guest experiences and leading a motivated team to achieve operational excellence.

Job Requirements

  • 3-5 years of general manager experience in a restaurant or retail setting
  • High school diploma or GED preferred
  • Excellent customer service skills
  • Must be able to perform under pressure in a high-volume setting
  • Must have reliable vehicle and valid driver’s license
  • Must be at least 18 years of age & authorized to work in the US
  • ServSafe certification preferred

Job Qualifications

  • 3-5 years of general manager experience in a restaurant or retail setting
  • High school diploma or GED preferred
  • Excellent customer service skills
  • Ability to perform under pressure in a high-volume setting
  • ServSafe certification preferred
  • Strong leadership and communication skills
  • Knowledge of food safety and sanitation regulations
  • Experience in managing budgets and controlling costs
  • Ability to train and develop staff effectively

Job Duties

  • Ensure team provides outstanding service and satisfied guests
  • Hire, train and coach the restaurant team
  • Utilize GPS Hospitality Systems to run a high-quality restaurant, especially accurate projections and great schedules
  • Implement restaurant controls, especially cash & inventory
  • Frequent contact, both inside and outside the restaurant, with the public, business, and various community organizations to develop and improve the restaurant's public relations
  • Meet standards for speed of service, food safety and cleanliness
  • Demonstrate strong critical thinking skills
  • Maintain a clean and safe working environment and ensure all equipment is clean and maintained
  • Work all shifts (breakfast, lunch, dinner late night & weekends) each week
  • Work at least one (1) full weekend each period
  • Follow all government regulations, employment law, food safety, operations policies and cash policies and implement all accounting controls
  • Supervise in accordance with GPS values, traits and behaviors
  • Communicate effectively with all levels of management about plans, progress and problems
  • Successfully implement all marketing promotions
  • Participate in the implementation of company policies, standards, training and management development
  • Train and develop the capabilities of Assistant Managers and Manager Trainees in the areas of management skills and technical knowledge to provide for growth

Job Criteria

Experience

Mid Level (3-7 years)


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