Building Support Concierge

Constellis is a leading global provider of security services known for delivering comprehensive, customized solutions to its clients. Their commitment to excellence is reflected in their highly trained personnel and innovative practices, ensuring a safe and secure environment across various facilities. Constellis operates within the security and risk management industry, catering to corporate clients, government agencies, and private entities. They pride themselves on fostering a diverse and supportive workplace, emphasizing both professional growth and employee well-being. The company's security personnel are recognized for their professionalism, responsiveness, and dedication to maintaining safety standards in dynamic environments.

The Customer Service Building Support role at Constellis is an exceptional opportunity for experienced and dedicated individuals to contribute to the security and concierge services within a busy multi-building environment. This position predominantly involves the provision of highly visible, reliable, and professional concierge services either indoors or in an outdoor setting such as a covered loading dock. With a competitive pay rate of $24.00 per hour, this role requires a strong presence and excellent communication skills to welcome and assist tenants, guests, visitors, vendors, contractors, and other parties entering the building.

In this role, personnel are responsible for registering all visitors using advanced sign-in procedures and visitor management technology. They manage a vetted vendor list, ensuring vendor access is controlled and monitored. The position demands vigilance in observing and reporting any suspicious, hazardous, or criminal activities, while maintaining adherence to established building security procedures and post orders. The Customer Service Building Support personnel also play a critical role in emergency response, including workplace violence, bomb threats, trespassing, or other emergencies, following the building's Emergency Action Plan and standard operating procedures.

Those employed in this position must be prepared for physical duties such as intermittent running, prolonged standing, walking, and lifting items up to 50 pounds. The role often requires working both indoors and outdoors, necessitating adaptability to various conditions and frequent interruptions. Successful candidates must complete all required training and certifications, including CPR/AED/First Aid, and comply with federal, state, and local security regulations.

This position offers a unique blend of customer service and security responsibilities, ideal for individuals with a background in security or hospitality industries seeking a rewarding career in a structured yet dynamic corporate setting. Constellis provides a comprehensive total rewards package that underscores its commitment to employee support and diversity, making it a desirable workplace for professionals in the security services field.