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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $15.50 - $20.50
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401(k) Plan
Life insurance
Disability insurance
Flexible spending account
Employee assistance program
educational assistance
Paid holidays
annual leave
sick leave
Job Description
APGFCU is a member-focused credit union committed to fostering a sense of belonging and community through personalized, purpose-driven financial services. Recognized as a leader in the credit union movement, APGFCU emphasizes strong values that guide its approach to serving members, co-workers, and local communities. This thriving financial institution prioritizes connection and purpose in every interaction, assisting members in managing both the everyday and significant moments in life. As a member-owned financial cooperative, APGFCU seeks to offer more than just traditional banking services — it provides a place where members feel valued, supported, and part of a greater family. The credit... Show More
Job Requirements
- High school diploma or equivalent
- six months to one year experience in receptionist or clerical roles
- ability to type and use office software
- strong customer service skills
- knowledge of banking procedures and compliance
- effective oral and written communication skills
- ability to multitask in a busy environment
- maintain professionalism and confidentiality
Job Qualifications
- Equivalent to a high school diploma plus additional specialized courses
- six months to one year experience in general receptionist and clerical work including customer service
- professional telephone manners
- typing skills
- knowledge of financial institution procedures and basic commercial mathematics
- proficiency with personal computers, software applications, and office equipment
- good interpersonal and communication skills
- ability to work in a team and fast-paced environment
- self-motivated and organized
Job Duties
- Greet and direct members and visitors courteously and efficiently
- screen visitors and manage visitor badges and log
- answer and direct telephone calls courteously
- process check orders and signature cards quality checks
- prepare savings and loan documents for imaging and processing
- manage lobby area cleanliness and security of literature
- assist management with lobby operations and facility maintenance identification
- verify loan application information and disbursal checks
- log new indirect lending contracts and prepare member packages
- mail renewal notices for safe deposit boxes and dormant account notices
- collect, order and distribute office supplies
- cover receptionist desk when required
- complete required compliance training and adhere to federal regulations and company policies
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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