Building Concierge - $24

Titan Security is a nationally recognized security service provider known for its personalized and client-focused approach to security solutions. Celebrated as a Top Workplace in 2024 and 2025 by USA Today, Titan Security prides itself on upholding core values such as being Unified, Transparent, Innovative, Committed, and Accountable. These values guide its mission to build meaningful careers and deliver exceptional security services tailored to meet the unique needs of various clients, including prominent companies and properties across the United States. With a strong emphasis on career growth and employee development, Titan Security offers an environment where professionals can thrive and contribute significantly to the safety and satisfaction of the communities they serve.

The Building Concierge and Lobby Ambassador role based in Downtown Chicago presents an excellent opportunity for individuals eager to be the welcoming face of a prestigious building and play a pivotal part in creating a positive and inviting environment for tenants and guests. This role is not just about maintaining security; it focuses equally on customer engagement, ensuring that every interaction is memorable, efficient, and supportive. As a Building Concierge and Lobby Ambassador, you will proactively greet guests and tenants, manage lobby traffic flow, and efficiently address any concerns that arise, supporting the building’s overall ambiance and operation.

The role demands a dynamic individual who can monitor and manage the lobby environment, promote building amenities enthusiastically, and foster teamwork through effective communication with other departments. Responsibilities extend to coordinating transportation services such as taxis and rideshares for guests and utilizing tablet devices to facilitate the smooth entry of visitors and tenants. Maintaining a professional appearance and ensuring lobby safety, cleanliness, and security are integral to success in this position. Additionally, you will be expected to perform front desk and administrative functions as necessary, demonstrating versatility and dedication to the building's overall excellence.

Titan Security values career progression highly, offering competitive pay starting at $24 per hour depending on experience, location, and position. Employees benefit from paid time off, paid holidays, comprehensive medical and dental insurance, and opportunities for skills-enhancing training and career advancement. The position requires a high level of professionalism, a willingness to engage with guests thoughtfully, and the physical ability to perform essential job functions, including lifting, patrolling, and working in various weather conditions.

If you are seeking a meaningful career within a culture of excellence where you can make a tangible difference, Titan Security’s Building Concierge and Lobby Ambassador role in Downtown Chicago is an ideal opportunity. This position is suited for those with customer service experience, a keen attention to detail, and the ability to handle multiple tasks in a fast-paced environment.