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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Exact $24.00
Work Schedule
Weekend Shifts
Benefits
Paid Time Off
Paid holidays
Medical insurance
Dental Insurance
Career growth opportunities
Skills-enhancing training
Job Description
Titan Security is a nationally recognized security service provider known for its personalized and client-focused approach to security solutions. Celebrated as a Top Workplace in 2024 and 2025 by USA Today, Titan Security prides itself on upholding core values such as being Unified, Transparent, Innovative, Committed, and Accountable. These values guide its mission to build meaningful careers and deliver exceptional security services tailored to meet the unique needs of various clients, including prominent companies and properties across the United States. With a strong emphasis on career growth and employee development, Titan Security offers an environment where professionals can thrive and... Show More
Job Requirements
- Must be at least 18 years of age
- must have experience as a door staff professional or in a receptionist, customer service, clerical, hotel or restaurant position
- must be comfortable around dogs, cats, and other pets/animals
- high school diploma or general education degree (GED)
- able to acquire and maintain a valid Illinois Permanent Employee Registration Card (PERC), including state accredited training requirements
- able to pass pre-employment drug screen and criminal background check
- able to read, write, speak, and understand English
- able to meet physical essential functions of the job, which can include lifting 50+ lbs, completing foot patrols, walking up and down stairs, working in inclement weather
Job Qualifications
- Must be at least 18 years of age
- must have experience as a door staff professional or in a receptionist, customer service, clerical, hotel or restaurant position
- must be comfortable around dogs, cats, and other pets/animals
- high school diploma or general education degree (GED)
- able to acquire and maintain a valid Illinois Permanent Employee Registration Card (PERC), including state accredited training requirements
- able to pass pre-employment drug screen and criminal background check
- able to read, write, speak, and understand English
- able to meet physical essential functions of the job, which can include lifting 50+ lbs, completing foot patrols, walking up and down stairs, working in inclement weather
Job Duties
- Creates positive, memorable, and efficient interaction at the exterior of the building, within the building lobby and front desk
- proactively greets guests on exterior of the building and inside the lobby environment, identifying needs and fulfilling appropriately
- monitors traffic flow and lines within the lobby and at the lobby desk, directing guests to appropriate areas to minimize wait times
- actively identifies, acknowledges, diagnoses, and resolves guest concerns as they arrive outside and enter the property
- enthusiastically promotes amenities of the building
- maintains accurate knowledge of groups and events that are onsite and happening within the building
- promotes teamwork and quality service through daily communications and coordination with other departments
- develops and maintains positive working relationships with others, and support team to reach common goals
- coordinate transportation (e.g., taxicab, Uber and Lyft pickups) for guests
- appropriately utilizes tablet devices to help facilitate the arrival of guests and tenants at the turnstiles
- exceeds standards for personal appearance and grooming at all times
- facilitates lobby safety, cleanliness, and security
- perform key front desk agent and administrative functions as directed
- performs all other job-related duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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