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BUFFET / FOOD RUNNER - HEARTWOOD HOUSE | FULL-TIME

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Exact $13.00
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Work Schedule

Weekend Shifts
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Benefits

career growth and advancement
Free and discounted room nights
Free parking
401(k) with Company Match
discounted employee stock purchase plan
Employee assistance program
Employee Meals
Retail Discounts
Colleague Resource Groups
recognition programs

Job Description

The Food Runner / Buffet Attendant position is part of a dynamic team within a hospitality company that values excellent customer service and efficient food service operations. This hospitality establishment is dedicated to creating memorable dining experiences for guests by maintaining high standards of food presentation and cleanliness, ensuring that every detail contributes to guest satisfaction. The company operates a buffet-style service and table-side food delivery that demands timely and precise execution of multiple tasks to keep the dining area welcoming and well-stocked throughout service hours. Employees enjoy a supportive work environment that embraces diversity and equity, endorsing growth and career advancement opportunities as part of its core values.

As a Food Runner / Buffet Attendant, the role is centered on supporting the smooth functioning of buffet stations by managing setup, replenishment, and breakdown of buffet items. This professional is responsible for ensuring that all buffet food remains fresh, hot, and appealing to guests, and is presented in an attractive manner that meets the company's food safety standards. The position requires active collaboration with kitchen and service teams to communicate effectively and maintain a seamless flow of food from the kitchen to buffet counters and guest tables, enhancing the overall guest dining experience. Additional duties include maintaining the cleanliness and sanitation of the buffet area, equipment, and utensils, which is critical to upholding health regulations and the company's quality standards. The Food Runner / Buffet Attendant also assists in serving guests directly by delivering food to guest tables and lobby bars, catering to guest needs promptly and courteously.

This role involves a physical aspect, requiring the ability to quickly and safely transport food items across service areas. Flexibility in schedule is essential, as it requires early morning shifts, weekends, and holiday availability to meet operational demands. This position is ideal for individuals who enjoy fast-paced work environments, value teamwork, and are passionate about providing excellent customer service. With a positive attitude and customer-oriented approach, the Food Runner / Buffet Attendant plays a crucial role in elevating guests' dining experiences and contributes significantly to the hospitality company's reputation for service excellence. The employment type can be full-time or part-time depending on the facility's needs. The company emphasizes career growth, financial perks, wellness benefits, and a supportive community atmosphere for all associates.

Job Requirements

  • A high school diploma or equivalent
  • A valid Texas food handler's certificate
  • Flexible schedule including early mornings, weekends and holidays
  • Ability to work in a fast-paced environment
  • Strong communication skills
  • Physical stamina for prolonged standing and carrying food items
  • Customer service orientation

Job Qualifications

  • A positive attitude and a friendly personality
  • A high school diploma or equivalent
  • Previous experience as Buffet Attendant or Food Runner is preferred but not required
  • Prior experience in food service or hospitality is preferred
  • A valid Texas food handler's certificate
  • A flexible schedule that includes early mornings, weekends and holidays
  • A positive attitude and a customer-oriented approach
  • Ability to work in a fast-paced environment and multitask

Job Duties

  • Promptly deliver food from the kitchen to guests and buffet stations with accuracy and care
  • Maintain cleanliness, organization, and replenishment of buffet areas throughout service
  • Monitor food levels and coordinate with kitchen staff to ensure timely refills
  • Ensure all buffet items are presented attractively and meet food safety standards
  • Assist servers and hosts with guest needs, including clearing tables and resetting as needed
  • Support setup and breakdown of buffet stations, including equipment and decor
  • Communicate effectively with culinary and service teams to ensure smooth operations

Job Criteria

Experience

No experience required


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