Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $15.00 - $15.25
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
weekly pay
Training and development opportunities
Employee Discounts
Flexible work schedules
Health Insurance
Dental Insurance
Vision Insurance
401(k) with Company Match
paid vacation days
Paid holidays
Paid parental bonding leave
Employee assistance program
Tuition and/or professional certification reimbursement
Job Description
Southland Casino Hotel, owned and operated by Delaware North, is a premier entertainment destination located in West Memphis, Arkansas. Featuring over 2200 slot machines, live blackjack, craps, and roulette tables, simulcast wagering, and a sportsbook, Southland Casino provides guests with an exceptional gaming and leisure experience. The property also boasts a newly built hotel with 300 luxurious rooms and suites, accommodating visitors seeking both comfort and convenience. Situated just a short drive from downtown Memphis, Tennessee, Southland Casino has established itself as a regional hotspot for entertainment, hospitality, and gaming activities.
Delaware North, the parent company, is a globally recognized, family-owned hospitality and food service company with over 100 years of history. With operations spanning the world across various sectors such as sports arenas, national parks, restaurants, hotels, gaming, and retail, Delaware North is committed to providing its employees with unique opportunities for growth and success. The company’s core philosophy emphasizes people, promising a collaborative and inclusive work environment where every team member is valued as part of a global legacy.
The role available at Southland Casino is that of a Busser, offered both full-time and part-time, with a competitive hourly wage ranging from $15.00 to $15.25. This position is a tipped role where earnings can potentially be higher based on service quality. As a Busser, candidates are expected to demonstrate exceptional time management and the ability to prioritize tasks in a fast-paced and dynamic dining environment. This position plays a critical part in maintaining the cleanliness and readiness of the dining room to ensure guests receive outstanding service throughout their visit.
Busser responsibilities at Southland Casino include removing dirty dishes, silverware, and empty glasses from guest tables during and after courses to maintain an inviting dining atmosphere. Additionally, resetting tables following the defined floor plan is essential to ensure prompt service for incoming guests. The role also involves assisting with inventory tasks such as counting china, glassware, silver, and linens, contributing to a smooth and efficient operation within the dining area. Working closely with management, Bussers attend pre-shift briefings to understand daily assignments and receive updates relevant to the day’s service.
Ideal candidates for the Busser position possess experience or training in similar roles within fast-paced dining settings with comparable style, capacity, and volume. Flexibility is also paramount, with shifts spanning days, evenings, weekends, and holidays as required. This role does not require a high school diploma or GED, offering an accessible opportunity for individuals passionate about hospitality and service excellence. Physically, the position demands the ability to lift and carry large trays weighing up to 35 pounds and endure constant standing, walking, bending, and other repetitive motions, ensuring the dining space remains immaculate and guest-ready.
Southland Casino and Delaware North are dedicated to supporting their team members not only professionally but personally, offering a comprehensive benefits package. This includes competitive weekly pay, employee discounts, flexible work schedules, and opportunities for training and development. Eligible employees may also receive health, dental, and vision insurance, 401(k) with company matching, paid vacation and holidays, paid parental leave, employee assistance programs, and tuition or professional certification reimbursement.
Joining the Southland Casino team means becoming part of a dynamic and forward-thinking company focused on delivering great times in great places. With strong commitments to diversity, equity, and inclusion, Delaware North encourages applicants from all backgrounds and identities to pursue career opportunities within the organization. This role is ideal for candidates seeking to grow within the hospitality industry while contributing to memorable guest experiences in an energetic and supportive workplace.
Delaware North, the parent company, is a globally recognized, family-owned hospitality and food service company with over 100 years of history. With operations spanning the world across various sectors such as sports arenas, national parks, restaurants, hotels, gaming, and retail, Delaware North is committed to providing its employees with unique opportunities for growth and success. The company’s core philosophy emphasizes people, promising a collaborative and inclusive work environment where every team member is valued as part of a global legacy.
The role available at Southland Casino is that of a Busser, offered both full-time and part-time, with a competitive hourly wage ranging from $15.00 to $15.25. This position is a tipped role where earnings can potentially be higher based on service quality. As a Busser, candidates are expected to demonstrate exceptional time management and the ability to prioritize tasks in a fast-paced and dynamic dining environment. This position plays a critical part in maintaining the cleanliness and readiness of the dining room to ensure guests receive outstanding service throughout their visit.
Busser responsibilities at Southland Casino include removing dirty dishes, silverware, and empty glasses from guest tables during and after courses to maintain an inviting dining atmosphere. Additionally, resetting tables following the defined floor plan is essential to ensure prompt service for incoming guests. The role also involves assisting with inventory tasks such as counting china, glassware, silver, and linens, contributing to a smooth and efficient operation within the dining area. Working closely with management, Bussers attend pre-shift briefings to understand daily assignments and receive updates relevant to the day’s service.
Ideal candidates for the Busser position possess experience or training in similar roles within fast-paced dining settings with comparable style, capacity, and volume. Flexibility is also paramount, with shifts spanning days, evenings, weekends, and holidays as required. This role does not require a high school diploma or GED, offering an accessible opportunity for individuals passionate about hospitality and service excellence. Physically, the position demands the ability to lift and carry large trays weighing up to 35 pounds and endure constant standing, walking, bending, and other repetitive motions, ensuring the dining space remains immaculate and guest-ready.
Southland Casino and Delaware North are dedicated to supporting their team members not only professionally but personally, offering a comprehensive benefits package. This includes competitive weekly pay, employee discounts, flexible work schedules, and opportunities for training and development. Eligible employees may also receive health, dental, and vision insurance, 401(k) with company matching, paid vacation and holidays, paid parental leave, employee assistance programs, and tuition or professional certification reimbursement.
Joining the Southland Casino team means becoming part of a dynamic and forward-thinking company focused on delivering great times in great places. With strong commitments to diversity, equity, and inclusion, Delaware North encourages applicants from all backgrounds and identities to pursue career opportunities within the organization. This role is ideal for candidates seeking to grow within the hospitality industry while contributing to memorable guest experiences in an energetic and supportive workplace.
Job Requirements
- Ability to lift, balance, and move large food trays weighing up to 35 pounds
- Ability to stand, walk, bend, reach, and perform repetitive motions constantly
- Ability to walk up and down stairs
- Ability to maneuver between tables and around corners
- Ability to work flexible hours, including nights, weekends, and holidays
- No high school diploma or GED required
Job Qualifications
- Experience or training as a runner or busser with a similar style of dining, capacity, and volume is preferred
- Ability to work flexible hours, including nights, weekends, and holidays
- No high school diploma or GED required
Job Duties
- Check-in with management for daily assignments and attend pre-shift briefing
- Maintain cleanliness and sanitation of the dining room
- Remove dirty dishes, silverware, and empty glasses from guest tables between courses and after guests depart
- Reset tables once guests leave according to floor plan or instructions from management
- Assist in counting china, glass, silver, and linen
Job Criteria
Experience
No experience required
Job Location
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