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Buca Restaurants Shift Supervisor/Shift Lead/Key Hourly

Job Overview

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Employment Type

Full-time
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Work Schedule

Rotating Shifts
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Benefits

Health Insurance
Paid Time Off
employee discount
Meal allowance
Retirement Plan

Job Description

Buca Portofino is a well-established restaurant known for its authentic Italian cuisine and vibrant dining experience. The establishment prides itself on delivering high-quality food and exceptional service in a warm and welcoming atmosphere. With a rich heritage and commitment to excellence, Buca Portofino continues to be a favorite destination for both locals and visitors seeking a memorable meal. The restaurant emphasizes creating a collaborative and positive work environment where employees are encouraged to grow and contribute to the company’s success.

The role of Shift Supervisor at Buca Portofino is pivotal to the restaurant’s daily operations. As a Shift Supervisor, you will be responsible for overseeing the restaurant staff during your shift, ensuring that service runs smoothly and efficiently. This includes coordinating the activities of the team, maintaining high standards of customer service, and following operational procedures diligently. The position requires a proactive leader who can manage inventory, handle cash transactions accurately, and resolve any customer concerns with professionalism. The Shift Supervisor plays an essential role in fostering a positive work environment, mentoring new employees, and maintaining the restaurant’s reputation for excellence. This position offers a unique opportunity to develop leadership skills within the hospitality industry while contributing directly to the overall guest experience and operational success of Buca Portofino.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in a supervisory role within the restaurant or hospitality industry
  • Strong communication and interpersonal skills

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in a supervisory role within the restaurant or hospitality industry
  • Strong communication and interpersonal skills
  • Associate's degree in hospitality management or a related field
  • Experience with point-of-sale systems and cash handling
  • Knowledge of food safety regulations and best practices

Job Duties

  • Supervise and coordinate the activities of restaurant staff during shifts to ensure efficient service
  • Train and mentor new employees, providing guidance on company policies and customer service standards
  • Monitor inventory levels and assist in ordering supplies to maintain adequate stock
  • Handle customer inquiries and complaints in a professional manner to ensure guest satisfaction
  • Assist in cash handling and financial reporting at the end of each shift

Job Criteria

Experience

Mid Level (3-7 years)


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