Dutch Bros logo

Broista - Waco, TX

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Up to $16.00
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Work Schedule

Fixed Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee assistance program
education benefits
401(k) Plan
paid volunteer time

Job Description

Dutch Bros Coffee is a vibrant and dynamic company that goes beyond just serving coffee; it is a community-centric brand that thrives on fun, authenticity, and making a difference one cup at a time. Headquartered in the United States, Dutch Bros Coffee has grown into a well-known coffee chain recognized for its commitment to quality beverages and exceptional customer service. The company culture strongly emphasizes loving people, making a positive impact in local communities, and creating extraordinary experiences for every customer. At the heart of Dutch Bros Coffee’s success are its Broistas, the frontline employees who embody the spirit and values that the brand stands for. These team members are not just workers; they are culture carriers who uphold the philosophy of “love all, serve all,” which translates into how they interact with customers and support their coworkers.

The role of a Broista at Dutch Bros Coffee is an exciting opportunity for individuals who want to be part of a fast-paced, energetic environment that values teamwork, authenticity, adaptability, and positivity. Broistas are more than coffee makers—they are ambassadors of the Dutch Bros brand, responsible for engaging customers, educating them about menu options and current specials, maintaining high standards of quality and speed, and fostering a welcoming atmosphere. A Broista’s day typically involves greeting customers with a smile, taking orders, preparing beverages, and ensuring that every drink meets the company’s standards. This position requires a passion for people, a positive attitude, and a commitment to reliability.

Dutch Bros Coffee is dedicated to empowering its employees by providing extensive training programs, opportunities for professional growth, and benefits that support physical and mental wellness. Employees receive 8 hours of paid volunteer time per year, access to an Employee Assistance Program, and an Education Benefit Program that can contribute up to $5,250 annually toward professional development after one year of employment. The company also offers a 401(k) plan with a matching contribution to help employees plan for their future. In addition to financial perks, Broistas enjoy a fun and inclusive work environment characterized by mutual respect, teamwork, and a strong sense of community. They also get Dutch Bros swag and free drinks to ensure they stay energized throughout their shifts.

Compensation for the Broista role can reach up to $16.00 per hour, which includes an average tip of $6.00 per hour, though actual tips may vary depending on several factors such as location and service quality. This role suits those who appreciate working in a supportive setting that encourages positive relationships, personal growth, and giving back to the community. Applicants should be prepared to work on their feet for up to 10 hours per shift and perform physical tasks such as lifting and moving up to 65 lbs. They are expected to maintain punctuality, complete required food handler certification, and adhere to company policies outlined in the Employee Handbook. If you are looking for a unique and rewarding career experience that combines fun, community involvement, and career development, Dutch Bros Coffee is an ideal place to grow and thrive.

Job Requirements

  • High school diploma or equivalent
  • Ability to communicate effectively in English
  • Basic math skills
  • Obtain and maintain food handler permit or certification
  • Reliable transportation and punctuality for scheduled shifts
  • Willingness to stand and move for up to 10 hours per shift
  • Ability to lift, push, or carry up to 65 lbs
  • Completion and passing of all required trainings
  • Adherence to company policies and the Employee Handbook

Job Qualifications

  • High school diploma or equivalent
  • Prior customer service experience preferred but not required
  • Ability to learn and apply product knowledge quickly
  • Strong interpersonal and communication skills
  • Positive mindset and a team-oriented attitude
  • Basic math skills for handling cash and transactions
  • Adherence to company policies and procedures
  • Food handler permit or certification as required by state or local laws

Job Duties

  • Engage with customers by greeting them warmly and providing exceptional service
  • Ask customers about their preferences and educate them on the menu, specials, and products
  • Embody the company culture by fostering positive relationships with customers and teammates
  • Consistently deliver high-quality drinks quickly and accurately to meet standards of speed, quality, and service
  • Maintain a positive attitude and contribute to a friendly and motivating work environment
  • Show reliability by arriving on time and communicating availability clearly
  • Assist teammates as needed and support team goals to ensure smooth operations

Job Criteria

Experience

Entry Level (1-2 years)


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