Broista - Tulare, CA

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $23.00
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Benefits

paid volunteer time
Employee assistance program
Employee Resource Groups
Education Benefit Program
swag
free drinks
Tip pool
401(k) matching

Job Description

Dutch Bros Coffee is a vibrant and dynamic company known for its commitment to making a difference one cup at a time. More than just a coffee brand, Dutch Bros fosters a culture centered around love, positivity, and community service. Established as a fun-loving and innovative beverage company, Dutch Bros Coffee has become a cherished staple in many communities by not only serving exceptional coffee but also by genuinely caring for its employees and customers. Their mission revolves around loving people, making a difference in the community, and providing extraordinary experiences to everyone they touch. This mission is brought to life by their frontline ambassadors known as Broistas, who embody the company's core philosophy of "love all, serve all." Working at Dutch Bros means joining a team that celebrates authenticity, adaptability, and a people-first mindset.

The role of a Broista at Dutch Bros Coffee is central to the customer experience and company culture. As a Broista, you are not only responsible for preparing exceptional beverages but also for engaging with customers in a way that is authentic, positive, and attentive. You will welcome new customers daily, with a genuine smile and a readiness to provide a personal moment of connection. Broistas play an educational role by helping customers navigate the menu, learn about products, and discover current specials. This helps to build lasting relationships based on trust and satisfaction.

Dutch Bros emphasizes the importance of team spirit, punctuality, and consistency in serving quality products quickly while maintaining service excellence. Reliability is key — showing up on time, communicating effectively about availability, and supporting team members when needed are all critical components of the role. You will work in a fast-paced environment where movement, multitasking, and mental math occasionally come into play. Physical stamina is also essential as the position requires standing, walking, lifting up to 65 pounds, and occasional exposure to varying weather conditions.

In return, Dutch Bros Coffee offers a supportive and empowering work culture. Employees are given the freedom to be generous with customers and participate actively in community engagement through paid volunteer time. Health and wellness are prioritized via programs that support mental and physical well-being. Dutch Bros also invests in employee development with educational benefits that provide up to $5,250 annually for professional growth after the first year of employment. They celebrate their team with branded swag, free drinks, and an inclusive tip pool for trained Broistas. Additionally, Dutch Bros matches up to 4% of employee contributions to their 401(k), demonstrating a commitment to long-term employee financial security.

Compensation for the Broista role can reach up to $23.00 per hour, which includes an average of $3.00 per hour in tips. Although tips may vary depending on factors like location and service quality, this position offers a unique opportunity to thrive in a positive, community-oriented environment that values each team member's contribution and fosters wild personal and professional growth.

Job Requirements

  • obtain and maintain a food handler permit or certification as required by state or local regulations
  • complete and pass all required training and knowledge tests
  • adhere to company policies and procedures
  • reliable transportation and punctuality for scheduled shifts
  • proficient in written and verbal English
  • ability to perform physical tasks such as standing, walking, lifting, stooping, and occasional ladder use
  • maintain positive communication and teamwork

Job Qualifications

  • high school diploma or equivalent
  • prior experience in customer service or food and beverage industry preferred
  • strong interpersonal and communication skills
  • ability to work in a fast-paced environment
  • basic math skills for cash handling
  • familiarity with food safety and handling protocols
  • ability to stand, walk, and lift up to 65 pounds during shifts

Job Duties

  • engage with customers by greeting and thanking them with a smile
  • ask customers about their needs and educate them about the menu and specials
  • embody and promote the culture and values of Dutch Bros in every interaction
  • ensure consistency in speed, quality, and service
  • maintain a positive and optimistic attitude throughout the shift
  • be reliable by arriving on time and communicating availability
  • assist team members as needed to support smooth operations

Job Criteria

Experience

No experience required


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