Dutch Bros logo

Broista - Tucson, AZ

Job Overview

briefcase

Employment Type

Part-time
Hourly
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Compensation

Hourly
Up to $22.45
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Work Schedule

Standard Hours
Day Shifts
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Benefits

competitive pay
Tips
Tuition Reimbursement
Career growth opportunities
free drinks
Free Food
Employee Discounts

Job Description

Dutch Bros Coffee is a rapidly growing coffee company known for its high-energy, fun-loving culture and commitment to making a positive impact one cup at a time. Established as a beacon of community connection and excellent service, Dutch Bros Coffee has grown into more than just a coffee provider — it is a vibrant, socially conscious brand that values its team members and the customers it serves. The company is driven by a purpose to not only deliver high-quality coffee drinks but to foster kindness and uplifting experiences for all. With a focus on community involvement, local support, and national outreach, Dutch Bros Coffee stands apart in the competitive coffee shop market by marrying excellent customer service with a strong mission to make a difference. The company prides itself on creating a workplace where employees feel empowered, valued, and inspired to grow both personally and professionally. This approach has cultivated an unmatched company culture — one that is tightly knit, supportive, and highly engaging, setting Dutch Bros apart from other coffee companies and retail environments. Employees, or "Broistas," are known for their hustle, heart, and ability to keep the positive energy flowing even during the busiest of shifts.

The Broista role at Dutch Bros Coffee is a uniquely challenging and rewarding position designed for individuals who thrive in fast-paced, dynamic environments. This position involves much more than simply preparing and serving coffee—it is about being the energetic face of the brand and making every customer interaction memorable and enjoyable. As a Broista, you will be on your feet, moving quickly, and managing a steady stream of customers while delivering top-tier, consistent service with kindness and enthusiasm. You are expected to engage customers by greeting them warmly, help them explore the menu, and offer personalized recommendations, enhancing their Dutch Bros experience. The role demands physical stamina, quick adaptability, a positive attitude, and a team-first mindset. Whether rain or shine, Broistas maintain a high level of focus and reliability, while working collaboratively with their coworkers to meet the demands of a busy coffee shop setting. This job has a high energy tempo, with responsibilities ranging from crafting quality drinks, maintaining cleanliness and safety standards, to participating in ongoing training and development programs to refine skills and knowledge.

Dutch Bros Coffee offers competitive compensation starting at up to $22.45 per hour, which includes an average tip of $7.00 per hour. Along with the pay, employees enjoy a suite of benefits including free drinks and food during shifts, exclusive company swag, opportunities for career advancement, and tuition reimbursement programs. Dutch Bros fosters an environment full of opportunity, where Broistas can grow into leadership roles or transition into corporate, warehouse, and fulfillment positions as the company is set to double in size over the coming years. The company’s commitment to supporting its people extends beyond the workplace, encouraging growth, learning, and ongoing engagement to create a rewarding and fulfilling career path. If you are someone who loves a fast-paced role filled with meaningful customer connections and want to be part of an emerging brand known for its community impact and exceptional culture, then the Broista position at Dutch Bros Coffee offers a unique and exciting career path.

Job Requirements

  • High school diploma or equivalent
  • Ability to stand and move quickly for up to 10-hour shifts
  • Capability to lift or carry up to 65 pounds
  • Reliable transportation to and from scheduled shifts and mandatory meetings
  • Availability to work flexible hours including early mornings, late nights, weekends, and holidays
  • Commitment to upholding company values and providing excellent customer service

Job Qualifications

  • Customer service experience preferred
  • Ability to work in a fast-paced environment
  • Strong interpersonal and communication skills
  • Team-oriented mindset
  • Positive attitude and ability to remain friendly in busy or challenging conditions
  • Willingness to learn and grow within the company

Job Duties

  • Engage every customer with a smile and genuine connection
  • Educate customers about the menu and help them discover new favorites
  • Embody company values by radiating kindness and showing commitment
  • Work efficiently to craft high-quality drinks in a fast-paced environment
  • Show up on time, communicate availability, and be reliable for each shift
  • Maintain a clean workspace and adhere to food safety standards

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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