Broista - Rowlett, TX

Dutch Bros Coffee is a dynamic and rapidly growing coffee company known for its vibrant culture and commitment to making a difference in communities one cup at a time. Founded with the mission to love people, impact communities positively, and provide extraordinary experiences to all customers, Dutch Bros Coffee has established a strong presence as a beloved beverage company with a people-first approach. Beyond serving coffee, Dutch Bros prides itself on fostering a fun-loving, supportive environment where employees, known as Broistas, are at the core of its culture, embodying the philosophy to love all and serve all. The company culture emphasizes teamwork, authenticity, adaptability, and kindness, creating a workplace where individuals are encouraged to be their unique selves while contributing to a shared purpose.

As a Broista at Dutch Bros Coffee, you will play a crucial role in delivering a customer experience that is consistent, positive, and memorable. This position involves direct interaction with customers, allowing you to meet and engage with new people daily while greeting each with a smile and providing exceptional service. Broistas help customers navigate and learn about the menu, including various products and current specials, truly becoming brand ambassadors who embody the company’s core values of speed, quality, and service.

This role is more than just making coffee; it is about creating relationships and contributing to a culture where optimism and positivity thrive. Reliable attendance, punctuality, and teamwork are essential as you collaborate with your colleagues to ensure smooth operations and uphold Dutch Bros’ high standards. The company invests in employees by offering a comprehensive training program during onboarding and continuous development opportunities, including an education benefit program that supports professional growth.

Employees receive 8 hours of paid volunteer time to give back to their communities, supporting not just individual wellbeing but also broader social contributions. Dutch Bros provides resources to support physical and mental health through programs like Employee Assistance and Employee Resource Groups. Additionally, the company fosters a rewarding work environment with benefits such as matching 401(k) contributions, eligibility for participation in a tips pool following successful completion of Broista training, and free drinks and swag to keep morale high.

The compensation package for this role includes pay of up to $16.00 per hour, which incorporates an average tip amount of $6.00 per hour based on 2024 data. Actual tips may vary depending on various factors such as location and service quality. Working conditions may involve physical activities such as standing, walking, lifting, and occasional exposure to different weather conditions, reflecting the dynamic nature of the role. Overall, the Broista position at Dutch Bros Coffee offers an exciting opportunity to work in a unique and fun environment surrounded by a positive community and opportunities for personal and professional growth.